> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://fyno.io/docs/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://fyno.io/docs/_mcp/server. # Release Notes > Here, you'll find detailed release notes for every version update, including new features, enhancements, bug fixes, and improvements. ## September 28, 2026 ## 26.3.6 This release adds two AI assists: a handlebar generator that turns a plain-language description into working syntax, and SMS credit optimization that flags external templates costing more than one credit and suggests shorter DLT-compliant content. It also introduces a real-time dashboard for watching notification traffic as it happens, and gives you finer control over Do Not Disturb. Log Details now shows throttling attempts, workflow event nodes link straight to event analytics, and we've clarified labels in voice templates and delivery rate charts, alongside fixes to the Sent Logs date filter, the Cost Analytics view selector, WhatsApp previews in live logs, DLT template options, and workflows that could not be saved on non-Meta WhatsApp providers. ### πŸš€ New features #### AI handlebar generator Describe what you need in plain language and Fyno AI writes the handlebar, with a sample output so you can check it before copying. Available wherever handlebars can be entered, and you can regenerate with feedback if it isn't right. [Read more](/docs/templates-handlebars) #### AI SMS credit optimization External SMS templates now carry a live character counter and flag content that will cost more than one credit. Fyno AI suggests a shorter DLT-compliant version, and can send it straight to DLT for approval where an integration is configured. [Read more](/docs/external-templates/sms/create-and-configure-sms-external-template#reduce-credits-with-fyno-ai) #### Real-time dashboard Watch notification traffic as it happens, over a rolling 5 to 60 minute window that refreshes every 10 seconds. Status counts, trend cards, delivery rates and channel charts, with full screen, a timezone clock and shareable views. Currently in Beta. [Read more](/docs/real-time-dashboard) #### DND for notification event groups Notification Event Groups can now override workspace-level DND, either with custom hours or by skipping DND entirely. Events without a group override follow the workspace configuration. [Read more](/docs/delivery-limit#group-based-dnd) #### DND violation alarms Alarms now fire when messages are dropped or queued during a DND window, so a delivery interruption caused by your DND configuration surfaces immediately. [Read more](/docs/alarms) #### DND compliance report Report Extraction now includes a DND Logs report covering notifications processed during a DND period, along with their delivery information. [Read more](/docs/report-extraction) ### ⚑ Enhancements #### Logs: Throttling details in Log Details A throttled notification is now marked **Throttling Enabled** in the trace on the [Log Details](/docs/sent-log-details) panel. Select **View Details** to see every delivery attempt with its timestamp, so you can tell how long a message was held and how many times it was retried. #### Workflows: Open event analytics from a node Event nodes now carry an analytics icon button that opens the [analytics page](/docs/notification-event-analytics) for that event directly, so you no longer have to leave the workflow and find the event by hand while troubleshooting. The button appears only when the node is selected, keeping unselected nodes uncluttered. #### Dashboard: Clearer label for notifications without an Analytics Label In the Delivery Rate and Delivery Rate Expanded charts, notifications with no [Analytics Label](/docs/analytics-label) attached now use a properly formatted label consistent with the rest of the chart, replacing the plain "No analytics label" text. A tooltip reads **Notifications with no Analytics Label attached**, so it's clear what the segment represents. #### Voice templates: Override IVR/Flow/Bot ID The **Override IVR/Flow ID** setting in a [Voice template's](/docs/template-creation-voice) Additional Settings is now **Override IVR/Flow/Bot ID**, with the tooltip updated to match. The setting has always supported overriding a Bot ID; the label now says so. ### πŸ›  Bug fixes | Area | Fix | | ---------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Sent Logs** | The date and time range filter did not apply correctly to the log list. | | **Logs** | WhatsApp previews in live logs did not render correctly. | | **External Templates** | **Service Explicit** was offered as an option when creating a [DLT template](/docs/dlt-sms-templates) and has been removed. The Promotional description now reads on its own instead of referring to Service Explicit. | | **Cost Analytics** | The view selector in the Details drawer showed the default view but would not switch. You can now move between the Provider, Integration, Group and Analytics Label views. | | **Workflows** | Saved [condition](/docs/workflows/nodes-and-actions/conditions) data was not restored when a workflow was reopened, leaving the condition forms blank even though the configuration had been saved. | | **Workflows** | Workflows using WhatsApp providers other than Meta, Meta Direct and Meta Direct Plus could not be saved, even when the [Typing Indicator](/docs/workflows/nodes-and-actions/typing-indicator) widget wasn't in the workflow. The provider check now applies only where the widget is actually used. | ## September 14, 2026 ## 26.3.5 This release brings the full notification route into Log Details, adds the ability to reveal masked data while troubleshooting, introduces a typing indicator widget for incoming WhatsApp workflows, and brings cohort-based previews to campaign configuration. We've also added change logs for team member activity, reworked chart view selection across Dashboard, Event and Campaign Analytics, carried log filters through to report downloads, expanded cost analytics filtering and country-level visibility, and standardized campaign counts and terminology, while resolving issues across SAML sign-in, route deletion, omni-channel route loading, WhatsApp test log previews, and campaign analytics date ranges. ### πŸš€ New features #### Notification route Log Details now shows the full path a notification took across channels and providers. A message that failed with one provider and then succeeded with another no longer appears as a single outcome, switch between steps to see the trace, response and delivery details for each. #### Reveal masked data With Data Masking enabled, use **Reveal Masked Details** to unmask values while you troubleshoot, then **Mask Sensitive Details** to hide them again. Available on all logs pages and in the Log Details panel. #### Typing indicator Show the recipient that a reply is being prepared. The indicator is sent in the context of the message they sent, so it appears within the conversation. Incoming workflows only, on **Meta**, **Meta Direct** or **Meta Direct Plus** numbers. [Read more](/docs/workflows/nodes-and-actions/typing-indicator) #### Preview with cohort data The Campaign Configuration page now previews your message using real data from the selected cohort, covering the first 10 rows. Test sends replace placeholders with your test values rather than cohort data. #### Team change logs Team settings now record member activity, when a member is invited, when a role is changed, and when an add-on policy is added or removed. ### ⚑ Enhancements #### Combined chart heading and filter β€” Analytics Chart headings and their filters are now a single dropdown across the Dashboard, Event Analytics and Campaign Analytics pages. Each option carries the complete chart title, WhatsApp Delivery Status rather than a Delivery Status heading with a separate WhatsApp filter, so the heading no longer changes when you select a filter. Tooltips point out the new dropdown. Applies to the Delivery Status, Provider Performance, Delivery Rate, Provider Latency and Activity Trend charts, and to the expanded SMS Credits, WhatsApp Delivered, Email Delivered and RCS Delivered cards. Workspace Delivery Rates is now available as a Delivery Rate option on the Central Dashboard. #### Filters applied to report downloads β€” Logs Filters applied on the Logs page now carry through to the **Download Report** dialog, so the report matches the view you were looking at. Applied filters appear under **Optional Additional Filters** with a count of how many are active, and can be changed before downloading. You can filter by Status, Analytics Label, Group, Template, Notification Event, Campaign, Channel, Provider, Integration, Destination and Distinct ID. Destination and Distinct ID accept multiple comma-separated values. #### Standardized counts and file details terminology β€” Campaigns > **Changed behavior** > > The Campaigns listing page now shows **Total**, **Valid**, **Invalid** and **Duplicate** counts. Channel-wise counts have moved to Campaign Analytics. Total/Base counts have been added to the Campaign Details page, and channel-wise recipient counts now appear in Campaign Analytics β€” headed **Total Recipients** when duplicates are enabled, and **Recipients** when duplicates are excluded, which is the default. Large counts use compact formatting (K, L, Cr), with the exact value on hover. File details now use the same terminology immediately after upload as on the Campaign Details page. #### Unformatted destination for dropped messages β€” Logs > **Changed behavior** > > Mobile numbers are no longer formatted on the Logs page when a message is dropped because the destination is invalid. The number is displayed exactly as supplied, so you can identify the value that caused the failure. Applies to SMS, WhatsApp, RCS and Voice. Formatting is unchanged for all other scenarios. #### Complete country breakdown β€” Cost Analytics Country breakdowns in the Cost Analytics drawer now list individual countries instead of grouping them under **Others**. The top 10 are shown by default; expand the table to reveal the rest, and collapse it again when you're done. The existing country ranking is preserved. Available for Providers, Integrations, Analytics Labels and Groups, across both SMS and WhatsApp. #### Filters for SMS, WhatsApp and Email β€” Cost Analytics The SMS, WhatsApp and Email cost analytics detail views can now be filtered by Providers, Integrations, Analytics Labels and Groups, with counts updating to match your selection. #### Clearer Provider Latency tooltips β€” Dashboard Provider Latency tooltips now describe what each bucket measures instead of using generic labels. For **Accepted** notifications the tooltip reads as provider response time (*Provider response \< 1 second*); for **Delivered** notifications it reads as time to deliver (*Delivered in \< 1 second*). Buckets remain \< 1 second, 1–5 seconds and > 5 seconds, each with its count and percentage. #### Feedback ID for email β€” Templates The email override section in templates now includes an optional **Feedback ID** field, alongside From Name, From Email, Reply To, Cc and Bcc. #### Search in group navigation β€” Groups The group navigation on the Templates, Notification Events and Workflows listing pages now includes a search bar when a workspace has more than 10 groups. #### Search and improved editing β€” Analytics Labels Analytics labels can now be searched and edited from the label list. The **Add** button stays fixed as you scroll, the list scrolls to a newly added label, and field labels are hidden once a value is entered. #### Clearer template selection sub-text β€” Notification Events The sub-text in the Template Selection section now reads **"Use a single template or use multiple templates conditionally"**, making it clear that you can pick one template or configure several based on conditions. #### Standardized date pickers β€” Platform Date picker behavior and appearance are now consistent across the platform, and disabled dates are more prominent in light mode. #### Updated product videos β€” Onboarding Refreshed the product videos used in the onboarding experience. ### πŸ›  Bug fixes | Area | Fix | | ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **SAML** | Signing in while an active session existed ran profile and workspace requests against the previous, now-invalid access token and signed the user out. A second login attempt is no longer needed. | | **Routes** | Single channel routes could not be deleted. | | **Omni-Channel Routes** | Clicking a channel node on first load did not load its integration or routing configuration β€” it appeared only after reopening the node. | | **Notification Events** | A template created from within a notification event did not populate in the event's template field. | | **Campaigns** | The Campaign Analytics link for a throttled campaign used a default three-day end date, cutting off analytics for longer throttling periods. It now uses the campaign's throttle end date. | | **Logs** | WhatsApp previews in test logs showed raw escaped placeholders. Test logs now apply the same Handlebars processing as live logs. | | **Workflows** | The widget panel on the left of the canvas was hidden when the canvas behind it was full. It now has a background. | | **Profile** | User profile details on the left were not visible on smaller screens. | ## August 31, 2026 ## 26.3.4 This release introduces AI-powered autofill for template sample values, adds OAuth authentication support for Allowlist, and brings cost analytics and richer event insights to the Dashboard. We've also improved event routing recommendations, clarified provider latency reporting, and refined WhatsApp external template naming, while resolving issues across Allowlist payload handling, template renaming, DLT registration, and Excel campaign uploads to improve accuracy and reliability. ### πŸš€ New Feature **Templates – AI-Powered Autofill for Sample Values** * You can now use **Auto-fill Samples** to automatically populate realistic sample values for template placeholders when testing or previewing a template. * AI detects placeholder names and surrounding template content to generate contextually relevant values, reducing the time and effort required to manually enter test data. * Auto-filled values can be edited before running the test, giving you full control over the test data. **Allowlist – OAuth Authentication Support** * You can now create and save reusable OAuth configurations for OAuth-protected allowlisted endpoints. * Configure OAuth credentials once and associate them with applicable allowlisted URLs, simplifying authentication setup within workflows. * Use **Run Test** to validate the OAuth configuration before saving it and identify any authentication or configuration errors. * OAuth configurations support Client Credentials grant type, custom headers, scopes, and audiences, with credentials such as client secrets handled securely. **Dashboard – Cost Analytics and Improved Event Insights** * Added **Cost Analytics** to the centralized dashboard for better visibility into notification costs. * The Top Events views now display the associated Workspace Name and Event Type icons, making events easier to identify across workspaces. * Added Event Type icons to the expanded Top Events view on workspace-specific dashboards for a more consistent analytics experience. ### ⚑ Feature Enhancement **Events – Nudge to Use Omni-Channel Routes** * Events now recommend using **Omni-Channel Routes** instead of single-channel routes or integrations. * A confirmation prompt helps you review and confirm your choice when switching to a single-channel route. **Dashboard – Improved Provider Latency Insights** * Updated the **Provider Latency** chart to clearly indicate that it measures **Provider Callback Response Time**. * The chart now clarifies that latency represents the time taken by providers to send delivery status callbacks to Fyno, avoiding confusion with the initial provider API response time. * Retained the existing latency buckets: \< 1 second, 1–5 seconds, and > 5 seconds. **External Templates – Updated Cloning Success Message** * Updated the success toast message after cloning a WhatsApp external template to use the new **Cloning** terminology. * The message now reads "Template cloning was successful" for a more consistent user experience. ### πŸ›  Bug Fixes **Allowlist – DLR Payload Representation** * Updated the DLR payload handling in Allowlist to preserve nested JSON structures in the **JSON** view while continuing to display the flattened field structure in the **Form** view. * Improved consistency when switching between JSON and Form views, ensuring the payload structure remains accurate and data is preserved. **External Templates – Improved Rename Experience** * Fixed an issue where the **Rename** dialog closed unexpectedly when a duplicate template name was entered. * The dialog now remains open and displays the validation error, allowing you to correct the name and resubmit without restarting the flow. * Renamed **Duplicate and Exit** to **Clone and Exit** for consistent terminology across WhatsApp external templates. **DLT – Template Registration Issues** * Added support for VILPower's new variable aliases: \{#alp#} and \{#num#}. * Updated DLT SMS template creation and sync logic to use the new variable tokens. * Added fallback mappings and sample value extraction for the updated parameter names. * Resolved an issue that caused API requests to be rejected when using the previous variable format. * DLT SMS templates can now be created and synced successfully with VILPower using the new variable syntax. **Excel Upload – Campaign Upload Processing Fix** * Fixed issues with Excel file uploads in campaigns to ensure uploaded files are processed correctly and reliably. ## August 17, 2026 ## 26.3.3 This release expands workspace-wide visibility and notification cost analytics, adds spreadsheet integrations for workflows, and enhances campaign monitoring, analytics, Magic Query, and WhatsApp template management for a smoother experience. We've also addressed issues across campaign execution and data handling, Go Live navigation, Users and Preferences, test runs, and WhatsApp external templates to improve usability, accuracy, and overall platform reliability. ### πŸš€ New Features **Dashboard – One View Across All Workspaces** * Users managing multiple workspaces can now view notification performance in a single place. * Select All Workspaces from the workspace switcher to view an aggregated dashboard with consolidated metrics such as Events Fired, Requested, Sent, Delivery Rate, and SMS credits used. * Apply time range and Live/Test filters across all workspaces and use Show by workspace to view a workspace-level breakdown. **Cost Analytics – Track Notification Costs by Channel and Provider** * The dashboard now provides channel- and provider-wise notification counts as the first phase of cost analytics. * For SMS, we display the credit based counts and for Email, you can view provider-wise sent and delivered counts. * For WhatsApp, you can view delivered counts for Marketing, Utility, and Authentication messages. **Workflows – Write Data Directly to Spreadsheets** * Workflows now include a Spreadsheet widget that lets you write workflow data directly to Microsoft Excel or Google Sheets. * You can select the target spreadsheet and worksheet, map workflow variables to spreadsheet columns, and append new rows to existing spreadsheets. * The widget also provides validation and error handling for spreadsheet write operations within the workflow. ### ⚑ Feature Enhancements **Campaigns – More Accurate Progress Tracking** * The campaign progress banner now accurately reflects the campaign's current execution status. * This ensures it consistently displays the latest state of a running campaign. **Magic Query – Ask in Plain English, Get the Query** * Magic Query has been expanded to support natural-language queries across SQL and MongoDB databases. * You can generate single-table SQL queries from natural-language prompts, create multi-table SQL queries using JOINs, and generate MongoDB aggregation pipelines. * You can preview query results, refine or edit generated queries, and use the Explain option to understand what a generated query does in plain English. * You can also save results as cohorts or create campaigns directly from the results and access query history for each database connection. **WhatsApp External Templates – Easier Cloning** * When duplicating a WhatsApp External Template, you can now add and edit the template name. * The name is pre-populated with the original template name, making it easier to create multiple versions of a template. * The Cloning option for External Templates has also been renamed to Clone to distinguish it from the duplicate-and-edit flow available for drafts. **Analytics – More Ways to View Your Data in Dashboard, Notification Event, Campaign, Workflow** * Campaign Analytics now provides additional ways to view and understand campaign performance. * Counts have been added to the Events Fired chart, while table views are now available for Channel Engagement, Event Analytics, and Campaign Analytics. * Chart controls have also been updated to make it easier to switch between number/percentage views and chart/table views. ### πŸ›  Bug Fixes **Test Runs – Loader Gets Stuck** * Fixed an issue where the test loader could get stuck during execution, preventing the test run from progressing as expected. **Go Live – Search Bar Text Cut Off** * Fixed an issue where excessive padding in the Go Live search bar caused the placeholder text to be truncated. * The complete search text is now visible across all Go Live tabs. **Campaigns – Placeholders No Longer Editable** * Event-based placeholders in campaigns are now disabled and cannot be edited. * The background color has also been removed from campaign accordions for a cleaner interface. **Users – Empty State Improvements** * Fixed an issue where table headers and pagination were displayed when the Users list was empty. The same issue was also fixed in Preferences β†’ User List. * The illustration shown when no data is available in Preferences β†’ User List has also been resized for a better user experience. **WhatsApp External Templates – Preview Variables** * Removed the \$ symbol from WhatsApp External Template preview variables. * Placeholders now appear as \{\{1}} and \{\{2}} instead of \{\{$1\}\} and \{\{$2}}. **WhatsApp External Templates – Improved Rename Experience** * Renaming a WhatsApp external template is now more seamless. * If you try to rename a template using a name that already exists, the rename dialog remains open and displays the validation error, allowing you to correct the name and try again without reopening the dialog. **Campaigns – Improved Date Handling for Excel Uploads** * Campaigns now preserve date values from uploaded Excel (.xlsx) files in a readable format instead of converting them to Excel serial numbers. * Sample data extracted from uploaded files is also formatted correctly before being displayed in the campaign preview. * This makes it easier to verify recipient data, mapped fields, and personalized content before launching a campaign. ## August 3, 2026 ## 26.3.2 This release improves template creation and management across channels, enhances campaign monitoring with more detailed analytics and reporting, and delivers performance improvements for placeholders to provide a smoother authoring experience. We've also addressed issues across In-App SDK, Connect authentication, Omni Channel routing, WhatsApp Flows, Go Live navigation, Users and Preferences, and WhatsApp template previews to improve overall platform reliability. ### ⚑ Feature Enhancements **Template Builder and Management Improvements** * Creating and managing templates is now more flexible across channels. You can reorder Call-to-Action (CTA) and Quick Reply buttons in Meta templates to better highlight important actions. * We've also refined the RCS Template Builder with clearer labels, improved carousel card naming, and a cleaner layout. * Additionally, non-synced WhatsApp templates now display richer template information, making them easier to review and manage. **Faster Placeholder Experience** * Placeholder lists now load faster and provide smoother scrolling, even in workspaces with a large number of placeholders. * Searching, browsing, and selecting placeholders is now quicker and more responsive, improving the overall authoring experience. **Enhanced Campaign Monitoring and Analytics** * We've improved campaign visibility and reporting to help you monitor delivery performance more effectively. * Campaign Details and Analytics pages now include a Failed Notifications banner with options to view error details and download failed records. * We've also improved the accuracy of Total, Failed, and Duplicate campaign counts, updated throttling status indicators, and added the ability to sort expanded analytics by Delivery %. * In addition, the expanded Delivery Rate table now includes a collapsible Not Sent column that groups Error, Failed, Dropped, and Timeout statuses while allowing you to expand the view for a detailed breakdown. ### πŸ›  Bug Fixes **In-App SDK Improvements** * Fixed an issue where buttons in In-App SDK notifications did not open their configured URLs. * Notification buttons now navigate users to the correct destination as expected. **Omni Channel Route Creation** * Fixed an issue where an empty error message was displayed after creating an Omni Channel route from the Notification Events page. * Route creation now completes successfully without displaying the incorrect notification. **Connect Authentication** * Resolved an issue that prevented Single Sign-On (SSO) from working in Connect. * SSO authentication now functions correctly while existing login methods continue to work as expected. **Go Live Navigation** * Fixed an issue where tabs were hidden on the Go Live page when no data was available. * Tabs now remain visible, providing a consistent navigation experience even in empty states. **WhatsApp Flow Template Configuration** * Fixed an issue where WhatsApp Flow templates generated an incorrect configuration, preventing flows from running correctly. * Templates now save the correct configuration, allowing WhatsApp Flows to execute as expected. **Users and Preferences** * Fixed an issue where the Users and Preferences > User List empty states displayed table headers and pagination even when no data was available. * The empty state illustration in Preferences > User List has also been resized for a cleaner layout. **WhatsApp External Template Preview** * Variable placeholders in the WhatsApp External Template preview now display without the `$` prefix. * Placeholders are shown as `{{1}}`, `{{2}}`, and so on, instead of `{{$1}}`, `{{$2}}`, matching the expected template format. ## July 20, 2026 ## 26.3.1 This release introduces TRAI-driven enhancements to DLT Template configuration, allowing users to define variable types, provide sample values, and follow improved guidance to meet DLT submission requirements. The release also introduces new approval workflows for External Templates, improves navigation and reporting, enhances the template authoring experience, and delivers several usability improvements across Campaigns, Delivery Settings, and Sent Logs. We've also resolved issues across Notification Events, Analytics, authentication, and template management to provide a smoother and more reliable experience. ### πŸš€ New Feature **External Templates – Approval Request Support** * Introduced Approval Request support for External SMS and WhatsApp Templates. * Users can now submit external template changes for approval before they are published, helping teams follow review and approval processes while maintaining better control over template changes. ### ⚑ Feature Enhancements **DLT Templates – Improved Variable Configuration** * Enhanced DLT template creation by allowing users to define variable types and provide sample values during configuration. * Additional guidance has also been added to help users meet DLT submission requirements and reduce template validation issues. **Navigation – Components Moved to Main Navigation** * Improved platform navigation by moving Components out of the module and into the main navigation. * This makes Components easier to find and manage independently, while providing a more intuitive navigation experience across the platform. **Reports – Applied Filters in Downloaded Reports** * Enhanced report downloads by displaying the filters used when the report was generated. * Users can now easily view the selected filters and parameters, making reports easier to understand and validate after download. **Templates – Improved Authoring Experience** * Enhanced the template authoring experience with faster navigation and improved usability when working with large templates. * Searching placeholders is now more responsive, long placeholder lists are easier to browse, section titles display more clearly, and tooltips are easier to read, making template creation and editing smoother. **Delivery Limit Settings – Usability Improvements** * Improved the Delivery Limit Settings experience with a cleaner layout, clearer labels, and a better mobile experience. * These updates make it easier to review and configure delivery limits across devices. **Campaigns – Better Upload Summary** * Enhanced campaign uploads by providing greater visibility into uploaded records. * Users can now view the total number of records, duplicate records, and invalid records during campaign creation and approval. * Invalid records can also be downloaded as a CSV for easier review and correction. **Change Logs – Group Assignment History** * Expanded Change Logs to include group assignment updates across Templates, Notification Events, Workflows, and Campaigns. * Users can now easily track when groups are assigned, updated, or removed, improving visibility into configuration changes. **Approval Settings – Improved Module Organization** * Reorganized modules within Approval Settings to match the order used in the main navigation. * This provides a more consistent experience when configuring approval workflows across the platform. **Platform-Wide – Reset Filters** * Added a Reset Filters option when filters return no results. * Available across Requests, Components, User Profiles, User Preferences, and External Templates, this makes it easy to clear filters and quickly return to available results. **Sent Logs – Expanded Status Guide** * Enhanced the Sent Logs Status Guide with additional provider statuses and updated channel information. * Users can now better understand notification delivery progress across supported channels using a more comprehensive in-product reference. ### πŸ›  Bug Fixes **Authentication – Auto Logout** * Fixed an issue where users remained on a loading screen after being automatically logged out due to inactivity. * Users are now redirected to the login page as expected. **Notification Events – Subscription Topics** * Fixed an issue where subscription topics were not displayed while creating or editing Notification Events. * Users can now successfully view and select available subscription topics. **Event Analytics – Conditional Templates** * Fixed an issue where templates were not displayed for events using conditional templates. * Users can now view and switch between all associated templates when reviewing Event Analytics. **User Profiles – Update Confirmation** * Fixed an issue where an incorrect confirmation message was displayed after updating a user profile. **SMS & WhatsApp Templates – Clear Selection** * Added a clear option to External Template selectors within Fyno SMS and WhatsApp templates, allowing users to remove a selected template more easily. **External Templates – Validation** * Resolved validation issues that could affect External Template creation and updates, resulting in a more reliable template management experience. **WhatsApp Templates – Interactive Reply Buttons** * Fixed inconsistencies in Interactive Reply Button fields within WhatsApp templates to provide a more consistent template authoring experience. ## July 6, 2026 ## 26.2.6 Enhanced the platform with usability improvements across Allowlist, Analytics, Templates, Logs, and User Details to deliver a more intuitive and efficient user experience. Resolved key issues related to logs, template validation, scrolling, and notification testing to improve platform stability and reliability. ### ⚑ Feature Enhancements **Allowlist – User Interface Improvements** * Enhanced the Allowlist management experience with several usability improvements to simplify navigation and provide quicker access to common actions. * The updated interface includes a cleaner table layout, clickable Allowlist names with direct access to **View Details**. * Repositioned **Status** information for improved readability, inline row actions, toggle-based status controls. * Updated the **Delivery Status Endpoint** icon and refined column labels for a more consistent user experience. **Analytics – Notification Lifecycle Flow Chart** * Added a **Notification Lifecycle Flow Chart** across Analytics pages to help users better understand notification status progression and channel-specific engagement metrics. * The flow chart illustrates the complete notification lifecycle, including **Requested**, **Attempted**, **Sent**, **Delivered**, **Failed**, **Dropped**, **Timeout**, **Undelivered**, **No DLR**, and **Error** statuses. * Includes a channel capability matrix highlighting supported engagement metrics such as **Read/Open**, **Clicked**, **Dismissed**, **Keypress**, **Replied**, and **Deleted**. * Available from the **Dashboard**, **Top Events Expanded Drawer**, **Event Analytics**, **Campaign Analytics**, and **Workflow Analytics**, providing contextual guidance directly within the analytics experience. **In-App Templates – Template Experience Improvements** * Improved the In-App template authoring experience with multiple usability enhancements. * Fixed preview rendering issues for long in-app messages. * Resolved scrolling issues in the template preview for a smoother authoring experience. **Web Push Templates – Template Experience Improvements** * Enhanced the Web Push template authoring and testing experience. * Users can now test Web Push templates using either a **Web Push Token** or **Distinct ID**, providing greater flexibility across different testing scenarios. * Refined the template configuration workflow for a more streamlined authoring experience. **RCS Templates – Channel Compatibility Improvements** * Improved RCS template handling across different channel configurations. * Resolved issues affecting **RCS-only**, **WhatsApp-only**, and combined **RCS + WhatsApp** configurations. * Ensured templates behave consistently across all supported channel combinations. **Group Chips – Expanded Color Palette** * Expanded the available color options for Group Chips by introducing **50 color pairs**. * Provides greater flexibility for visual categorization, making it easier to organize and distinguish groups across the platform. **Logs – Enhanced Summary Information** * Enhanced the **Sent Logs Summary** by adding additional notification details to improve troubleshooting and message tracking. * The summary now displays the **Provider Message ID**, **Provider Template ID**, and the recipient's **Country Flag**, providing greater visibility into provider-specific information directly from the log details. **Logs – Search Placeholder UI Improvements** * Updated the search placeholder filter within Logs to match the appearance of other filters. * Makes the placeholder clearly distinguishable from action buttons, resulting in a more intuitive filtering experience. **WhatsApp Templates – Dynamic URL Guidance Improvements** * Improved the **Dynamic URL** configuration experience for WhatsApp templates with clearer guidance for sample URL inputs. * Updated the instructional copy to better explain static and dynamic URL requirements. * Helps users provide valid sample URLs for Meta template review and reduces configuration errors during template creation. **User Details – Scrolling Improvements** * Improved the **User Details** experience by resolving scrolling issues within the **Properties** and **Contact Information** sections. * Users can now seamlessly navigate and view all available information without scrolling interruptions, providing a smoother and more consistent experience. ### πŸ›  Bug Fixes **Logs – Timestamp Validation** * Fixed an issue where the **Timestamp** input field was incorrectly highlighted when selecting a custom timestamp or navigating to the Logs page from another page. * The timestamp field now validates correctly, providing a smoother log filtering experience. **Logs – Template Test Destination Display** * Fixed an issue where destination details were not displayed correctly in the **Logs Summary** when testing templates with multiple comma-separated destinations. * The tooltip associated with the **+1 destination** chip now correctly displays all configured destinations, providing complete recipient visibility during template testing. **Sent Logs – Email Test Log Access** * Fixed an issue where opening email test logs from **Sent Logs** resulted in a **404 (Not Found)** error. * Users can now successfully view test log details for email notifications, making it easier to validate templates, inspect notification details, and troubleshoot issues before sending live notifications. **DLT Templates – Variable Validation** * Fixed an issue where DLT template creation failed with an **"smsg is not a valid param"** error when templates contained newline characters. * Improved template validation to correctly handle multiline DLT templates while maintaining compatibility with DLT provider validation requirements. ## June 22, 2026 ## 26.2.5 Enhanced analytics and reporting with provider latency monitoring, complete notification lifecycle tracking, and richer delivery insights. Introduced improved authentication controls, a DOCX-powered PDF builder, and multiple usability and reliability enhancements. ### πŸš€ New Features * **Provider Latency Analytics** * Introduced a new Provider Latency chart on the Dashboard to provide deeper visibility into provider performance. * Users can now monitor both provider response latency and notification delivery latency through easy-to-understand distribution charts. * Latency metrics are categorized into: * Less than 1 second * 1–5 seconds * Greater than 5 seconds * The new visualization helps teams proactively monitor provider health, troubleshoot latency issues, and optimize notification routing decisions. * **Analytics – Expanded Delivery Rate Reporting** * Enhanced the Notification Event Delivery Rates report to provide visibility into the complete notification lifecycle. * Users can now analyze delivery metrics across all relevant statuses, including: * Attempted * Delivered * Failed * Error * Timeout * Rejected * Expired * Undelivered * No DLR * The expanded view also includes integration-wise and channel-wise breakdowns, percentage calculations, status visibility controls, and improved reporting insights. * This enhancement helps users better understand delivery outcomes and investigate failures without relying on multiple reports. * **PDF Templates – New DOCX Editor & PDF Builder** * Introduced a new DOCX-based editing experience for PDF templates. * The update includes an enhanced PDF builder with improved document authoring capabilities, seamless switching between editor modes, refined margin configuration controls, and better header/footer alignment behavior. * The underlying PDF generation engine has also been upgraded to improve rendering consistency and template compatibility, providing a more reliable document creation experience. * **Data Masking – Regex-based Sensitive Data Detection** * Introduced Regex Masking as a new Data Masking option. Instead of masking entire payloads, Fyno now automatically detects and masks sensitive information using predefined pattern-matching rules. Supported patterns include email addresses, phone numbers, government identifiers, bank account details, financial identifiers, and other recognized sensitive data formats. Non-sensitive information remains visible in logs, improving readability while maintaining data protection. ### ⚑ Feature Enhancements * **Event Analytics – Channel-wise Delivery Performance** * Added channel-wise delivery reporting within Event Analytics. * Users can now view delivered notification counts across Email, SMS, WhatsApp, Push, InApp, and other supported channels. * This provides better visibility into channel contribution and helps teams evaluate channel effectiveness for individual events. * **Logs – No DLR Status Filter** * Added a dedicated No DLR filter within Sent Logs. * Users can now quickly identify messages that did not receive delivery callbacks from providers. * This enhancement simplifies troubleshooting and improves visibility into notifications with unknown delivery outcomes. * **Analytics – Locale-aware Number Formatting** * Improved number formatting consistency across Analytics and Dashboard experiences. * Numeric values and compact number displays now follow the formatting preferences configured in the user's profile settings. * This ensures a more consistent and familiar reporting experience across the platform. * **Analytics – Attempted Status Support** * Added Attempted as a supported notification status across analytics reporting. * Updated Dashboard metrics, Delivery Rate reports, Event Analytics, Campaign Analytics, and supporting charts to include Attempted status visibility. * Improved tooltip descriptions, status labeling, icons, and reporting accuracy to better reflect notification lifecycle metrics. * **Logs – Event Type Filter** * Added an Event Type filter across Sent Logs, Event Logs, and Callback Logs to help users quickly narrow down log entries based on notification event types. The filter is displayed before the Events column and uses the same event type icons available in the Suppression List, ensuring a consistent and familiar user experience across the platform. * **Report Downloads – Status Filter** * Added support for Status filters when downloading reports. Users can now generate exports containing only notifications that match selected statuses, making it easier to analyze specific delivery outcomes and investigate issues without additional post-processing. * **WhatsApp Templates – Dynamic URL Configuration Improvements** * Improved the Dynamic URL configuration experience for WhatsApp templates to reduce user confusion and simplify template setup. The update introduces clearer field guidance, simultaneous visibility of both the configured URL and Sample URL values, and enhanced validation for Sample URL inputs. * **Templates – Multi-select Channel Filter** * Users can now filter templates by selecting multiple channels simultaneously within the Templates page. * This enhancement makes it easier to discover and manage templates across Email, SMS, WhatsApp, Push, InApp, and other supported channels without applying filters one at a time. * The updated filtering experience improves navigation efficiency and helps users quickly locate relevant templates in large workspaces. ### πŸ›  Bug Fixes * **Email Logs – Recipient Information Rendering** * Fixed an issue where recipient information was not displayed correctly for certain email notifications. * Improved handling of email-only recipients, name-and-email combinations, and mixed recipient formats across To, CC, and BCC fields. * Users can now reliably review recipient details without rendering issues. * **Analytics – Delivery Rate Reporting Improvements** * Fixed multiple issues affecting the Delivery Rates expanded view. * Logs links now preserve the selected date range when navigating from reports. * Analytics Label selections are now retained when opening expanded views. * Corrected Attempted metrics to display actual attempted counts instead of requested counts. * Event breakdown metrics now respect user locale formatting preferences. * **Omni-channel Routes – Provider Selection** * Fixed an issue where selected providers were not loading correctly in Omni-channel configurations. * Provider selections are now displayed and applied as expected. * **InApp Templates – Button Configuration Experience** * Improved the InApp template authoring experience by hiding button configuration fields until users explicitly choose to add a button. * This creates a cleaner and more intuitive editing experience while reducing unnecessary visual clutter. * **InApp SDK – Empty Button Rendering (available for 2.0.0-alpha-03)** * Fixed an issue where InApp notifications could display empty action buttons even when no button was configured. * The SDK now renders buttons only when valid button configurations exist, ensuring notifications accurately reflect their template design. * **URL Shortening – Placeholder Mapping Fix** * Fixed an issue where newly added placeholders in button URLs were incorrectly treated as override URLs, preventing the associated replace\_with\_id value from being saved in the Short URL configuration. * Placeholder mappings are now correctly recognized and persisted, ensuring dynamic URL replacement behaves as expected during message delivery. ## June 10, 2026 ## 26.2.4 Improved configuration visibility with dependency mapping and impact-aware delete confirmations. Expanded analytics, enhanced template capabilities, and resolved key workflow, email editor, and UI reliability issues. ### πŸš€ New Features * **View Associations Across Templates, Events, and Workflows** * Users can now quickly view and navigate related configurations directly from supported pages. * The Associations view highlights dependencies across templates, workflows, notification events, routes (single and omni), and components. * This provides greater visibility into how configurations are connected, helping users understand dependencies, assess impact, and manage setups more efficiently. * **Delete Confirmations – Improved Impact Visibility** * Enhanced delete confirmations to provide greater visibility into related items that may be affected by a deletion. * When deleting supported items, users can now review associated configurations directly within the confirmation dialog before proceeding. * This helps users better understand the impact of their actions and make more informed decisions when managing their configurations. * **Analytics – Delivery Rates by Analytics Label** * Introduced a new reporting option to view delivery rates grouped by Analytics Labels. * Users can now switch between viewing delivery rates by Notification Events or Analytics Labels, providing greater flexibility when analyzing notification performance. * This enhancement enables teams to evaluate delivery trends across business-specific categories and gain deeper insights into how different types of notifications are performing. * The reporting experience remains consistent across both views, making it easier to compare and monitor delivery performance using the grouping method that best fits organizational needs. * **WhatsApp Templates – Call Permission Request Support** * Introduced support for Call Permission Request actions in supported WhatsApp templates. * Users can now configure and view Call Permission Request actions within supported WhatsApp templates. * Template previews have also been updated to reflect the new experience, providing a more accurate representation of how these templates will appear to recipients. * **Analytics - New Expanded View for the Delivery Rates Chart** * Expanded the Notification Event Delivery Rates report to include all relevant notification statuses such as Sent, Delivered, Failed, Error, Timeout, Rejected, Expired, Undelivered, and other applicable delivery states for complete lifecycle visibility. * Enhanced reporting insights to help users quickly identify delivery failures and performance issues while maintaining a clear and easy-to-understand reporting experience. ### ⚑ Feature Enhancements * **Subscription Topics – Improved Topic Management Experience** * Improved the experience of creating and editing subscription topics. * The topic pop-up has been updated to provide a smoother and more consistent experience when viewing and managing topic details. * Users can now review and update topic settings more easily, with improved navigation and usability throughout the pop-up. * **Logs – Improved Summary View** * Enhanced the Log Details summary view to make information easier to review across channels. * Important details are now presented in a cleaner and more organized layout, helping users quickly find relevant information without unnecessary clutter. * The updated experience improves readability and provides a more consistent view across Email, SMS, and other channels. * **Analytics – Enhanced Provider Performance Reporting** * Enhanced the Provider Performance report to provide more detailed visibility into notification delivery performance. * In addition to the existing provider-level view, users can now analyze performance by channel and integration. * This makes it easier to identify trends, compare performance across different delivery paths, and gain deeper insights into notification delivery behavior. * **Reports – Enhanced Analytics Label Support** * Enhanced reporting capabilities to provide greater flexibility when working with Analytics Labels. * Reports now support records associated with multiple Analytics Labels and can also include records where no Analytics Label has been assigned. * This improvement provides a more complete view of reporting data and helps ensure users can analyze results more effectively across different reporting scenarios. * **Improved Empty State Experience** * Introduced improved empty state experiences across key modules, including Workflows, Notification Events, Fyno Templates, Omni-channel Routes, Single Channel Routes, and Campaigns. * Users are now provided with clearer guidance and actions when no records are available, making it easier to understand the purpose of each module and get started with creating new configurations. * **Push Templates – Enhanced Configuration and Testing Experience** * Enhanced Push Templates with additional configuration options and an improved testing experience. * Users can now configure more notification settings for supported platforms, providing greater flexibility when creating push notifications. * The template creation experience has also been refined with improved organization of settings and easier access to platform-specific options. * The push notification testing experience has been improved, making it easier to validate notifications before use and ensuring a smoother workflow when creating and managing push templates. * **Analytics – Last 60 Days Date Filter** * Added a new Last 60 Days date filter to the Dashboard and Event Analytics pages for faster access to recent historical data. * Users can now quickly analyze trends and performance over the previous 60 days without manually configuring a custom timestamp. ### πŸ›  Bug Fixes * **Email Preview – Component Version Selection** * Fixed an issue in the email preview experience where the selected component version was not clearly indicated when switching between test and live versions. * The active version is now highlighted in the preview, making it easier to identify which version is being displayed. * Additional guidance has also been added to help users better understand how version selection affects the preview experience. * **Logs – Column Customization and Advanced Filters** * Introduced new customization and filtering capabilities within Logs. * Users can now choose which columns are displayed, rearrange columns to match their preferred view, and apply additional filters to refine log data more effectively. * **Analytics – Dashboard Readability and Consistency Improvements** * Fixed several issues affecting the usability and presentation of analytics dashboards. * Improved chart readability with updated labels, descriptions, and visual styling to make notification volume data easier to understand. * Standardized the test and live view selection experience across analytics pages for greater consistency. * Improved delivery performance reporting by refining how delivery data is presented and ordered, helping users identify important trends and performance issues more easily. * **URL Shortening – Custom URL Handling Improvements** * Fixed issues affecting URL shortening for custom URLs in supported messaging templates. * Custom URLs now behave consistently when URL shortening is enabled, preventing unintended changes to the configured URL. * Improved the experience of selecting placeholders and configuring shortened links, ensuring custom URLs can be managed and used as expected. * **Email Templates – Editor Experience Improvements** * Resolved issues affecting the email template editor that could cause errors when working with components and impact the editing experience. * The editor now handles components more reliably and includes support for testing, previewing, editor switching, and template validation directly within the editing experience. * Updated the interface for greater consistency, with improvements to layout, spacing, action placement, and visual feedback. * Improved validation messages to provide clearer success and error states when checking template content. * **Workflows – Payload Mapper Support in Subflows** * Fixed an issue where values created within a subflow were not available to subsequent workflow steps. * Data generated using the Payload Mapper inside subflows can now be accessed and reused throughout the rest of the workflow. * **Public Integration Links – Usability Improvements** * Improved the Public Integration Link experience with clearer messaging and better accessibility across devices. * Updated the wording throughout the integration setup flow to make instructions easier to understand. * Improved the experience on mobile devices by enhancing the responsiveness of access limit and error pages, providing a smoother experience when opening public integration links from different screen sizes. * **Workflows – Subflow Editor Stability Improvements** * Fixed several issues affecting the workflow editing experience when working with subflows. * Resolved issues that could cause duplicate elements or unexpected connections to appear while creating and editing subflows. * Improved the behavior of subflow entry points to prevent unintended selections and inconsistent validation messages. * **InApp Notifications – Empty Button Display** * Fixed an issue where InApp notifications could display an empty button even when no action button was configured in the template. * Notifications now accurately reflect the template configuration and will only display action buttons when they have been configured. ## May 25, 2026 ## 26.2.3 Simplified integrations and strengthened template management with public integration links, enhanced WhatsApp and InApp capabilities, and improved email editing. Added better filtering, reporting, and platform-wide stability improvements. ### πŸš€ New Features * **Public Integration Links** * Introduced Public Integration Links to simplify integration setup when access to credentials is managed by another user. * Users can now generate a secure, shareable link from an integration provider page and send it to a user who has access to the required credentials. * The recipient can complete the integration setup without needing access to the workspace, and the integration is automatically added once setup is complete. * **WhatsApp Templates – Call Permission Request Enhancements** * Added support for Call Permission Request actions in supported WhatsApp templates and updated template previews to reflect the new experience. * These enhancements ensure greater consistency between template configuration and preview behavior for supported synced templates. ### ⚑ Feature Enhancements * **InApp Templates – Enhanced Actions and Notification Organization** * Enhanced the InApp template creation experience with improved configuration options and notification organization features. * Users can now add additional button types, including quick reply actions, to create more interactive notifications. * Notifications can also be organized using labels and grouped for easier management, with support for pinning important notifications within the notification center. * **WhatsApp Templates – Voice Call CTA Support** * Added support for Voice Call call-to-action (CTA) buttons in Fyno-managed WhatsApp templates. * Users can now configure voice call CTAs directly within supported WhatsApp templates, providing additional ways for recipients to connect. * **SMS Preview Improvements** * Improved the SMS preview experience to better reflect how messages appear to recipients and provide a more consistent viewing experience. * **Workflows – Payload Mapper Experience Improvements** * Improved the Payload Mapper experience with clearer actions and a more intuitive layout, making it easier to configure and manage mappings. * **Logs and Reports – Analytics Label Filters** * Added Analytics Label filtering to Logs and Reports. * Users can now filter data using one or more labels alongside existing filters. * Applied labels are also retained in scheduled and exported reports for more targeted analysis. * **WhatsApp Templates – Improved Sync and Testing Experience** * Enhanced WhatsApp template management with easier synchronization and a simplified testing experience. * Testing now displays only the relevant integrations for synchronized templates. * **Email Logs and Preview Improvements** * Improved email logs and previews to provide clearer visibility into sender and recipient information. * Recipient details are now easier to review, with improved presentation of To, CC, and BCC recipients across supported views. * **Filtering Campaigns by Groups** * Enhanced campaign visibility and filtering to improve group-based access management and campaign creation workflows. * Users can now view group associations more easily and use expanded filtering options to quickly find relevant campaigns. * **Connect Sorting Improvements** * Improved sorting behavior across Connect modules to provide a more consistent and intuitive browsing experience. * Lists now surface the most relevant and recently active items more effectively. * **Logs – Enhanced Email Recipient Search** * Improved email search functionality in Sent Logs to support partial email address matching. * Users can now locate email records more quickly without entering complete email addresses. ### πŸ›  Bug Fixes * **SMS Preview – Masked Phone Number Display** * Fixed an issue where masked phone numbers could be displayed incorrectly in SMS previews when data masking was enabled. * Masked phone numbers are now displayed exactly as received. * **Email Templates – BCC Update Reliability** * Fixed an issue that could prevent BCC recipient updates from being saved successfully in certain email templates. * **Allowlist Listing – Layout Improvements** * Fixed alignment issues on the Allowlist listing page to improve readability and consistency. * **Change Logs – Latest Version Focus** * Fixed an issue where the Change Logs page could open on the currently live version instead of the most recent entry. * The page now opens with the latest change log entry by default. * **Analytics – Delivery Distribution Chart Improvements** * Fixed issues that could cause duplicate delivery paths to appear separately in the Delivery Distribution chart for large campaigns. * Delivery paths are now consolidated correctly for more accurate reporting. * **Campaigns – Large File Upload Improvements** * Fixed an issue where large CSV uploads for campaigns could fail. * Large campaign files can now be uploaded more reliably. * **Templates – Support for Numbered Placeholders** * Fixed an issue that prevented templates from being created using numbered placeholders. * Templates now support numbered placeholder formats for broader compatibility. * **WhatsApp External Templates – Header Media Restrictions** * Fixed an issue that allowed unsupported header media uploads for synchronized WhatsApp templates. * The upload option is now correctly restricted where applicable. * **Media Uploads – Filename Handling Improvements** * Fixed an issue where media uploads could fail when filenames contained spaces. * Files with spaces in their names can now be uploaded successfully without requiring renaming. * **Workflows – Improved Subflow Data Accessibility** * Improved data accessibility across workflows by making values created within subflows available to subsequent workflow steps. * This enables smoother workflow design and allows data generated in subflows to be reused more effectively throughout the workflow. * **Public Integration Links – Usability Improvements** * Improved the Public Integration Link experience with clearer guidance during integration setup and a more streamlined sharing workflow. * Also enhanced the experience on mobile devices by improving responsiveness for access limit and error pages. * **Workflows – Subflow Editor Stability Improvements** * Fixed several issues affecting the workflow editing experience when working with subflows. * Resolved issues that could cause duplicate elements or unexpected workflow connections to appear during editing. * Also improved the behavior and validation of subflow entry points, resulting in a more stable and predictable workflow-building experience. * **Email Templates – Editor Experience Improvements** * Enhanced the email template editing experience with additional productivity tools and a more consistent interface. * Added support for template testing, previewing, editor switching, and template validation directly within the editor. * Also improved layout consistency, action placement, spacing, and visual feedback to create a more streamlined editing experience. * **Email Templates – Editor Stability Fixes** * Fixed an issue that could cause the email editor to become unstable after adding and saving template components. * Also improved template validation feedback by providing clearer success and error states during validation checks. ## 26.2.0 ## May 11, 2026 ## 26.2.2 Focused on stronger security and workflow reliability through API encryption, improved secret management, and enhanced workflow execution. Also delivered better campaign visibility, data retention controls, and reporting accuracy. ### πŸš€ New Features * **Global API Encryption**: * Introduced advanced API encryption capabilities to provide stronger protection for sensitive data shared across integrations and platform communications. * Users can now configure encryption settings for Allowlist endpoints to encrypt selected payload fields and headers before transmission, improving security for request and response handling. * **Secret Manager Enhancements**: * Enhanced the Secret Manager experience with improved usability and more dependable secret handling. * Users can now manage secrets seamlessly, access saved secret keys directly from dropdown selections, and reuse stored secrets within the Allowlist Encryption configuration. * **Sub-Workflows, Loops, and Retries Improvements**: * Added sub-workflows, loop handling, and retry behavior to improve workflow stability and execution consistency. * These updates provide a smoother experience when building and managing advanced workflow journeys. ### ⚑ Feature Enhancements * **DND-Aware Execution Warnings Across Campaigns, Events, and Logs**: * Added clearer visibility when campaign or event executions are delayed due to Do Not Disturb (DND) rules. * Users will now see informative warning messages, pending execution statuses in logs, and better visibility into queued deliveries and expected execution timing. * **Logs Retention – Message Content Storage Improvements**: * Improved the data retention interface with better organization and clearer visibility for report-related settings. * Managing report extraction actions and retention policies is now more intuitive and streamlined. * **Workflow Session Timeout Controls for Incoming Messages**: * Added session timeout controls to help workflows respond intelligently when users do not reply within a configured timeframe. * This enables automated follow-ups, reminder handling, and graceful workflow exits based on inactivity. * **Distinct ID Validation for Subscription-Based Events**: * Added enhanced validations and guidance for subscription-based events and campaigns to ensure recipient identification details are configured correctly before execution. * This helps reduce setup errors and improves campaign reliability. * **Improved Unsubscribe Handling for Email Communications**: * Enhanced unsubscribe handling for email communications to ensure recipients consistently receive valid unsubscribe options, even when recipient information is limited. * **Consistent Delivery Status Across WhatsApp Event Logs**: * Standardized delivery state mapping across WhatsApp event log summary cards and detailed views. * Delivery statuses now display consistently across both views, including for marketing messages sent after the conversation window is opened. * **Email Logs and Preview Improvements**: * We’ve improved email logs and preview visibility to provide clearer sender and recipient details. * Enhanced recipient display by showing one visible recipient with a count chip for additional recipients. * Added detailed tooltips that clearly separate To, CC, and BCC recipient lists. * Replaced CC/BCC count-only displays with meaningful recipient information. * Updated email previews on Logs, Event Logs, and User Profile pages to display actual sender and recipient data instead of generic placeholder content. * Continued using generic placeholder content on all other pages to preserve existing behavior. * **SMS Preview UI Improvements**: * We’ve improved the SMS preview experience to better reflect actual recipient-facing message behavior and align with standard messaging UI patterns. * Replaced the generic SMS-PREVIEW label with the actual SMS header value. * Updated the avatar icon to use the MUI People icon for a more realistic messaging experience. * Replaced the chevron-style navigation icon with the standard back arrow icon for improved UI consistency. * Enhanced the overall SMS preview realism and visual consistency across the interface. * **Connect Sorting Improvements**: * We’ve improved sorting behavior across Connect modules to provide a more consistent and intuitive browsing experience. * Enhanced default sorting across Cohorts, Campaigns, Teams, and Content API views. * Improved sorting consistency to better surface the most relevant and recently active items. * Refined list behavior for smoother navigation and improved usability across Connect experiences. * **Campaign Group Access Improvements**: * We’ve enhanced campaign access visibility and filtering to improve group-based access management and campaign creation workflows. * Added group visibility within campaign listings for better access awareness. * Improved event selection experiences by displaying associated group information alongside events. * Restricted event visibility based on user group access permissions. * Added enhanced filtering options, including support for group-based filtering. * Introduced a quick reset filters action for easier navigation and list management. * Improved campaign creation and details pages with clearer group-related context. * **Connect Campaign Groups**: * Enhanced campaign group visibility and access management across Connect by adding group visibility in campaign listings and event selection. * Improved filtering with group-based filters and quick reset actions, restricting event visibility based on user group access permissions. ### πŸ›  Bug Fixes * **Dashboard Event Delivery Chart for Deleted Events**: * Fixed an issue where deleted or outdated events could continue appearing incorrectly in dashboard delivery charts. * This update also prevents navigation to inactive event details, improving reporting accuracy and reducing confusion. * **Workflow Validation Improvements for Reply Handling**: * Fixed workflow validation behavior to automatically remove unused reply-related paths when reply timeout actions are disabled. * This keeps workflows cleaner, visually accurate, and aligned with the configured user journey. * **Logs – Custom Timestamp Improvements**: * Fixed issues with custom timestamp selection across logs to correctly respect workspace retention settings. * Users can now reliably access the full range of available log data without unexpected filtering limitations. ## April 27, 2026 ## 26.2.1 Introduced greater flexibility for suppression list management and dynamic email placeholders. Refined the workflow and email editing experience while improving navigation, analytics readability, and platform reliability. ### πŸš€ New Features * **Suppression List Editing**: * Managing suppression lists is now more flexible, with the added ability to edit existing suppression list entries. ### ⚑ Feature Enhancements * **Email Template UX Improvements**: * We’ve enhanced the email template editor for a cleaner and more efficient experience. * Grouped sender-related fields into a collapsible section to reduce clutter. * Repositioned key actions for better usability and workflow. * Standardized icons for improved visual consistency. * **Workflow Builder UI Enhancements**: * Improved visual clarity and usability in the workflow builder. * Introduced color-coded widgets for easier identification. * Enhanced connector node design and alignment. * Updated selected and default states for clearer interaction feedback. * **Groups Sidebar Interaction Improvement**: * Navigation feels smoother and more polished. * Refined hover transitions between group list items. * Reduced abrupt visual changes for a better user experience. * **Email Configuration Flexibility Improvements**: * We’ve enhanced email configuration to support more dynamic and flexible setups. * Enabled dynamic placeholders in Cc, Bcc, From Email, and Reply-To fields. * Added support for values using \{\{ }} placeholder format. * Updated validation to accept both standard email addresses and dynamic expressions. * Improved flexibility when configuring email templates with runtime data. ### πŸ›  Bug Fixes * **Workflow Analytics Readability Fix**: * Improved clarity in performance visualizations. * Fixed text overlap issues in Node Performance. * Improved label placement for better readability across dense data. * **JSON Editor Cursor Fix**: * Resolved a disruptive editing issue. * Fixed cursor jump when typing double quotes inside JSON values. * Cursor now stays in place for a smoother editing experience. * **Analytics Label Drawer UX Improvements**: * We’ve enhanced the Analytics Label drawer for a smoother and more efficient experience. * Pinned Save Changes and Cancel actions to the bottom for easy access. * Enabled independent scrolling for the analytics label list. * Ensured key actions remain visible at all times. * Improved overall usability when working with longer lists. * **Event Logs Delivery Status Fix**: * We’ve resolved an issue with event logs showing inconsistent delivery statuses. * Fixed mismatch where messages appeared delivered in summary view but undelivered in detailed view. * Improved consistency between overview and log details. * Ensured accurate delivery status reporting across all views. * Enhanced reliability when reviewing message delivery outcomes. ## April 13, 2026 ## 26.1.7 Enhanced template creation with silent push notification support, improved template consistency, and better campaign configuration. Included multiple fixes to workflows, dashboards, integrations, and reporting accuracy. ### πŸš€ New Features * **Silent Push Option for iOS Templates**: * Added support for configuring silent push notifications in iOS push templates. * Users can now send notifications that are delivered in the background without alerting the user, enabling more flexible app experiences. ### ⚑ Feature Enhancements * **Voice Template UI & Copy Improvements**: * Enhanced the voice template experience with clearer UI, improved messaging, and better guidance. * Users can now create and test voice templates more intuitively with a consistent interface. * **Chat Templates UI Consistency Improvements**: * Improved the UI across Slack, Teams, and Discord templates to provide a more consistent and unified experience. * Includes clearer structuring and a smoother template creation and testing flow. * **Component Placeholder Visibility in Templates**: * Improved visibility of component placeholders in the template editor and during test runs. * Makes it easier to configure dynamic values and preview templates accurately. * **Icons Added to WhatsApp Button Dropdown**: * Added icons to the WhatsApp button dropdown to make it easier to identify and select button types while creating templates. * **Custom Fields for Campaign Reporting in Fyno Connect (Without Callbacks)**: * Users can now configure and use custom fields in campaigns without requiring a callback setup. * These fields are available in reports, enabling more flexible tracking and analysis. ### πŸ›  Bug Fixes * **Integration Creation Issue Resolved**: * Fixed an issue that prevented users from successfully creating integrations. * Integrations can now be created without interruptions. * **Workflow Crashes & Missing Node Connections in Mixpanel Workflows**: * Fixed issues where workflows could crash unexpectedly and where node connections were not always displayed correctly. * Workflows now load reliably and display all connections as expected. * **HTTP Mapper Values Available Across Workflow Nodes**: * Fixed an issue where HTTP mapper values created in one HTTP node were not accessible in subsequent child HTTP nodes within workflows. * Values can now be reused seamlessly across relevant nodes. * **Password Expiry Tooltip Redirect Issue**: * Fixed an issue where interacting with the password expiry tooltip could unintentionally redirect users. * The tooltip now behaves as expected without unexpected navigation. * **Authentication Template UI Issues in Synced Templates**: * Fixed multiple UI inconsistencies in authentication templates to improve clarity and overall usability. * **Windows Dashboard Date Issue**: * Fixed an issue where dates were not displayed correctly on the dashboard for Windows users. * Dates now appear accurately and consistently. * **Sinch Cache Key Issue**: * Fixed an issue that caused inconsistencies in message processing. * Messages are now handled reliably. * **Fyno Connect: Missing Cohort Column Names in Campaign Mapping**: * Fixed an issue where some cohort column names were not visible during campaign mapping. * All columns now display correctly for seamless configuration. * **β€œRun Test” Disabled in HTML Editor**: * Fixed an issue where the β€œRun Test” option was unavailable in the HTML editor. * Users can now test templates seamlessly while editing. ## March 30, 2026 ## 26.1.6 Improved usability with pinned columns, preview enhancements, and a cleaner editing experience. Added reporting improvements and resolved issues across templates, workflows, allowlists, and reporting. ### ⚑ Feature Enhancements * **Enhanced Accessibility for Actions and Key Columns**: We’ve addressed issues caused by horizontal scrolling that made it difficult to access important actions and menus across the platform. * **Pinned Elements for Better Usability**: * Key columns and actions are now pinned in place, so they remain visible while scrolling horizontally. * **Updated Sections**: * Templates * Components * External Templates * Routes Listing * Events * Workflows * Campaigns * User Profiles * User Lists (Subscription Topics & Global Opt-outs) * Cohort List * Team * API Keys * Allowlist * **Enhanced Email and Component Preview Experience**: * **Dark and Light Mode in Preview**: * Added support for dark and light modes in the preview experience, enabling better visualization across themes. * This enhancement is available for email and component previews, and is also extended to email previews for consistency across those views. * **Improved Editor Styling**: * Introduced a background for the Stripo editor, improving visual clarity and overall editing experience. * **Improved Tooltip for β€œInvite Team Member” Button**: * The tooltip on the Invite Team Member button now dynamically reflects the correct reason when the button is disabled. * **Scenarios when**: * Plan Limit Reached – Shows a message indicating the workspace has reached its maximum team members. * Insufficient Permissions – Shows the message related to user role restrictions. * **Scroll Indicator Added**: * Added a scroll icon to the properties list on the User Profiles page. * The icon makes it clear that the list is scrollable, improving discoverability and usability. * **Custom Fields for Reporting Without Callbacks (available in both, Fyno Cloud and Fyno Connect)**: * Users can now configure and save campaign custom fields without needing to provide a callback URL. * Custom fields are now fully usable for reporting and internal tracking, even when callbacks are not enabled. * **Body Content Scroll Alignment**: * Fixed the scroll position in body content input fields so that the scrollbar appears at the right edge of the input box, improving alignment and usability. * If the character count component prevents proper scroll placement, the character count has been moved below the input box. * This update has been applied consistently to all body content input fields across the platform. ### πŸ›  Bug Fixes * **Improved Template Grouping and Category Selection Logic**: * We’ve refined how external WhatsApp (WA) templates are managed to better handle multi-language scenarios: * **Template Grouping**: * Templates are still grouped by name. * Previously, templates with the same name but different languages and categories were grouped together without distinction. This behavior remains, but category handling has been improved. * **Smart Category Selection**: * If all existing language variants under a template name share the same category, that category will now be auto-selected by default when adding a new language. * **Category Conflict Handling**: * If language variants under the same template name have different categories, the system will now prompt the user with a category selection pop-up each time a new language is added. * **Cohort Listing Fixes**: * Removed Invalid Column: The β€œVersion” column has been removed from the Cohort listing in list layout, as it was not applicable. * Improved Responsiveness: Fixed an issue where the β€œLayout Change” button would disappear on smaller screens. The button is now consistently accessible across all screen sizes. * **Run Test Button State for Templates**: * Fixed an issue where the β€œRun Test” button remained disabled even when there were no pending changes. * The button now correctly reflects the current state and is enabled when applicable. * **Improved Validation for Custom Name Field**: * We’ve improved form validation when creating integrations. * **Real-time Input Validation**: * Users now get immediate feedback when entering invalid or incomplete values in any field. * Helps catch errors early, reducing failed submissions. * **Scoped Validation Logic**: * Validation is applied only to relevant integration types, ensuring flexibility where validation is not applicable. * **Better Form Experience**: * Prevents unnecessary trial-and-error by surfacing issues before submission. * Makes the configuration process smoother and more intuitive. * **Allowlist Endpoint Selection for Campaigns**: * Fixed an issue where the β€œSend data to my allowlisted endpoint(s)” option was automatically enabled on save, even when users had explicitly turned it off. * The checkbox state is now accurately preserved based on the user’s selection. * **Marketing Opt-Out Button Visibility**: * Fixed an issue where the Marketing Opt-Out CTA was not visible in the dropdown when editing existing WhatsApp templates. * The CTA is now consistently available both when creating and editing templates, ensuring users can manage opt-out options at any time. * **Resolved Report Download Issue**: * Fixed a bug where inbound logs report downloads were producing empty CSV files. * **Prevent Unintended Updates for Duplicate Template Names**: * Fixed an issue where uploading a DLT template with a name that already exists would update the wrong template if two templates share the same name. * The system now correctly allows insertion of multiple templates with the same name without overwriting existing ones. * Ensures that template uniqueness in Fyno does not conflict with DLT requirements, preventing data loss or unintended updates. ## March 16, 2026 ## 26.1.5 Introduced ZIP-based HTML email uploads, enhanced WhatsApp template support, and improved workflow flexibility. Delivered reporting enhancements and important fixes across workflows, templates, and campaigns. ### πŸ”Ή New Feature * **Email Template Upload via ZIP**: * Users can now upload a .zip file containing an HTML email template and its local image assets directly in the HTML Editor. * The system automatically extracts files, uploads the assets, replaces local paths with hosted URLs, and populates the updated HTML in the editor. **Impact**: Reduces a manual 20–30 minute setup process to just seconds. ### ⚑ Feature Enhancements ### TOTP * **TOTP Verification Logs**: Users can now view detailed log entries including request traces, summary information, and response payloads for each verification event. **Impact**: Makes it easier to troubleshoot OTP failures, monitor verification activity, and debug issues directly from the logs interface. ### WhatsApp * **WhatsApp Media File Size Validation (Meta Limits)**: Updated template handling to support Meta’s latest WhatsApp media file size limits. Validation is now automatic when media is provided via URL. * **Improved WhatsApp Flow Workflows**: Removed the form-based UI and enabled workflows to be built using standard widgets such as HTTP, Condition, and User Profile. \*\*Impact: Aligns WhatsApp Flow workflows with other workflow types, reduces complexity, and ensures correct data mapping from Flow responses. * **WhatsApp Named Variables Support in Synced Templates\***: Added support for named parameters in WhatsApp synced templates, resolving previous template creation failures due to unsupported variable formats. * \*\*Simplified Marketing Template Creation: Removed the β€œCustom” and β€œProduct Messages” options under marketing template types to streamline the creation flow. WhatsApp External Template Versioning: Introduced version visibility and sync controls for external (synced) templates. Users are advised to create new templates instead of editing existing ones, receive notifications for updates, and can refresh synced templates directly. Draft and Last Synced details are now displayed. ### Integration and Compatibility * **Callback Payload Structure Visibility**: Added UI support under the Integrations page to display the callback (DLR) payload structure for providers requiring configuration on the provider portal. The displayed payload is an FYI to help avoid mismatches. * **Workflow Widget Compatibility**: Updated the workflow builder to prevent unsupported configurations where Digest and Delay widgets are used together in webhook-triggered workflows. * **Configurable Dynamic Email Attachment Limits**: Default limit of 25 attachments introduced. Workspaces supporting more attachments can configure a higher limit during template creation (e.g., 25–100). * **Improved Text Field Scroll Alignment**: Scrollbar in body content input fields now aligns with the edge of the input field. Character count moved below the input field when alignment is not feasible. * **Campaign Custom Fields for Reporting**: Users can now configure and save campaign custom fields without requiring a callback URL. Fields appear in downloadable campaign reports, with the primary identifier required only when callbacks are enabled. ### πŸ›  Bug Fixes * **JSON Flatten/Unflatten Handling**: Enhanced support for complex placeholders (JSON with arrays) in Templates and Components. Users can use either JSON or Form options to define placeholders, avoiding ambiguity and errors. * **Workflow Notification Additional Data Not Saving**: Fixed an issue where additional key-value data in Notification Event nodes was not saved. Configured data is now properly stored and included. * **Duplicate Country Code in Phone Numbers**: Fixed extra β€œ91” country code issue in user profiles. Phone numbers now display correct country codes without duplication. * **Date Filter Reset on Workspace Switch**: Fixed logs page date filter inconsistency when switching workspaces with different data retention periods. Original selection is now retained. * **DLT Template Header Not Showing in Preview**: Fixed issue where templates with a single header option did not display correctly in phone preview. * **DLT Template Import Handling**: Improved upload flow to handle multiple DLT templates sharing the same name. * **Workflow Event Node Crash**: Fixed sporadic crashes in the Workflow Builder when using Notification Event nodes. ## March 2, 2026 ## 26.1.4 Enhanced external templates, workflow flexibility, and provider integration setup. Improved analytics usability and delivered multiple fixes for better workflow reliability and UI consistency. ### ⚑ Feature Enhancements * **WhatsApp External Templates** * **Mixed Button Support**: Template validation and the builder are now aligned with Meta’s latest mixed button capabilities. You can combine Custom Quick Replies with Call-to-Action and Flow buttons in a single template wherever supported. Contextual limit guidance (for example, Flow button maximum) is now shown, and earlier either/or restrictions have been removed.\ **Note:** Existing templates continue to work without changes unless edited. * **Utility templates – Button support**: The Copy coupon code button option has been removed to align with supported use cases. * **Synced templates – Cleaner layout**: The Buttons section is now hidden when no buttons are present. * **Synced templates – Header display**: Header types now display correctly. * **Form action label update**: β€œReset form” has been renamed to **β€œClear form”** to reflect the actual behavior. * **Send for approval – Improved validation messaging**: Clear guidance is now shown for valid and draft languages. * **Draft language management**: You can now delete draft versions of individual languages. Deleted drafts return to the default state. * **Dynamic URL Field**: Fixed dynamic URL inconsistencies. Variables are no longer auto-inserted into the Website URL field when the corresponding language is not selected. Validation now runs immediately on save, and the dynamic state remains consistent throughout the experience. * **Workflows** * **β€œWait For” in Webhook-Triggered Flows**: Workflows using a webhook trigger now support a *Wait For* action. This action can be used to add a delay prior to or after the execution of any step in the workflow. * **Analytics – UX and Clarity Improvements** * **Smarter pagination:** Pagination is hidden when tables contain fewer than five records. * **Predictable chart zoom behavior:** Charts now provide a clear way to reset the view (or disable zoom where reset is not available). * **Consistent undelivered status color:** A single visual standard is used across charts, legends, and tooltips. * **Clearer tooltips:** Generic labels have been replaced with meaningful, metric-based descriptions and percentages for better context. * **Contextual delivery insights:** Channel tooltips now explain what the data represents, helping you interpret delivery behavior more easily. ### πŸ›  Bug Fixes * **Workflows – HTTP Step Detection** * Steps now correctly identify when they directly follow an HTTP step, ensuring response data is available only when there is a true direct connection. * Workflow behavior remains reliable even after steps are removed, re-added, or arranged in different paths. * Improved reliability of data mapping between connected steps. ## February 16, 2026 ## 26.1.3 Added dynamic email attachment mapping and usability improvements across templates, callbacks, and SMS validation. Strengthened platform stability with fixes for authentication, analytics, and template handling. ### πŸ”Ή New Features * **Email** * **Dynamic Email Attachments Mapping**: Email attachments now support a **Dynamic mode** that automatically processes attachment arrays without manual indexing. * Previously, users had to reference each attachment individually (e.g., `attachments.0.fileName`, `attachments.1.fileName`). With Dynamic mode, users define the field mapping once and the system iterates through the entire array to generate all attachments. * The previous behavior is preserved as **Fixed mode** to ensure full backward compatibility while simplifying configuration for payloads containing multiple attachments. ### ⚑ Feature Enhancements * **Groups** * **Group Deletion**: A Delete option has been added to the group menu in the UI. When a group is deleted, it is removed from all associated templates, notification events, or workflows. A warning message informs the user about the impact before the action is executed. * **Provider Callbacks** * **Additional Custom Field Support (custom3)**: Provider callbacks now support an additional configurable field `custom3` alongside `custom_id`, `custom1`, and `custom2`. * This field is available across Notification Events, Campaigns, and Workflows, and appears in payload previews and allowlisted endpoint deliveries. * Validation and payload behavior remain aligned with existing custom fields for backward compatibility. * **Integrations – Meta Direct** * **MM Lite API Opt-In**: The β€œUse MM Lite API for marketing messages” option in Meta Direct and Meta Direct Plus integrations is now disabled by default. It must be explicitly enabled to use this API for marketing messages. * **SMS Editor** * **Unicode Validation and Compilation**: The SMS editor now validates and compiles Unicode content before sending to detect encoding issues early, ensure accurate message segmentation, and prevent unexpected delivery behavior for non-Latin characters. * **User Profiles** * **Clear Channel Status Indicators**: Push, In-App, and Web Push channels are now clearly shown as enabled or disabled even when configuration data exists on the profile. The profile listing now accurately reflects channel availability for a distinct ID. * **Templates** * **Correct Placeholder Copy Format for Array Indexing**: Placeholders copied from the placeholder list now use bracket notation (e.g., `{{hello.[0]}}`) instead of dot notation (`{{hello.0}}`) to prevent Handlebars configuration errors. ### πŸ›  Bug Fixes * **Authentication** * **Generic Login Error Message**: Fixed an issue where the login form always displayed β€œEmail or Password is invalid” regardless of the actual error. The UI now correctly reflects the specific error returned by the system. * **User Profiles** * **Profile Page Crash**: Fixed a runtime error that occurred when opening the user profile page due to missing consent data initialization. The profile now loads reliably without console errors. * **Campaigns** * **Google Sheet Download Fixed**: Files uploaded via Google Sheets during campaign creation can now be downloaded correctly. * **Improved Error Messaging**: Any errors encountered during campaign file download now return clearer and more accurate messages. * **Campaign Analytics** * **Complete Multi-Day Campaign Metrics**: Analytics now fetch data from the campaign start date (00:00:00) through today (23:59:59), ensuring full lifecycle reporting. * **Templates** * **Persistent β€œNew Placeholders Detected” Banner**: The banner now appears only when actual placeholder changes are detected. * **Strict Handlebars Template Validation**: Template validation now uses the same Handlebars parser and helper set as runtime delivery, rejecting invalid syntax and showing clear inline error messages before sending. * **Notification Events Playground** * **Accurate Template Previews**: Conditional templates now render the correct variation based on provided values instead of always showing fallback content. ## February 2, 2026 ## 26.1.2 Simplified authentication setup with UI-based TOTP configuration and verification logs. Improved DLT template management, suppression controls, and overall platform stability. ### πŸ”Ή New Features * **TOTP** * **TOTP Integration Configuration**: Users can now configure TOTP integrations directly from the **Integrations** page, removing the need for API-only setup. * **Verification Logs**: A new **Verification Logs** page has been added to track all TOTP verification attempts, including request details and verification outcomes. ### ⚑ Feature Enhancements * **DLT Templates** * **Dynamic Variable Tagging for DLT Templates**: DLT templates now support typed variables (OTP, numeric, URL, email, and more) during creation and upload, preserving provider-specific variable formats. Fyno automatically maps these tagged variables to indexed placeholders and retains the mappings, enabling seamless template reuse and DLT compliance. * **Async Search for DLT Templates in SMS Editor**: You can now search and select DLT/Meta templates directly in the SMS editor using template name or ID, even if they’re not part of the initially loaded list. The editor dynamically fetches matching templates as you type, making template selection faster and more reliable. * **Suppression List** * **Granular Suppression by Channel and Destination**: Suppression can now be configured at a channel level for specific users or destinations instead of relying only on global event types. This allows you to suppress Marketing messages while continuing OTP and Transactional traffic, or override global suppression rules for specific customers. ### πŸ›  Bug Fixes * **Templates** * **Template Sidebar Search Duplication**: Fixed an issue where searching for keys in the template sidebar caused duplicate entries to appear on repeated searches. * **User Profiles** * **UI Crash for API-Created Profiles**: Fixed a UI crash that occurred when opening user profiles created via API where numeric values were included in list-type user properties. Parsing logic has been updated across the product to correctly handle numeric values. * **Test Event** * Playground **Test Event** Mismatch: Fixed an issue where clicking the Test Event button did not open the correct event in the playground on the first attempt. ## January 19, 2026 ## 26.1.1 Strengthened suppression management, approval workflows, and workspace permissions. Enhanced WhatsApp templates while improving platform stability through fixes across multiple modules. ### ⚑ Feature Enhancements * **Global Suppression** * **Event-type–level user overrides:** Global Suppression now supports overriding event types at the user level. While adding or editing a user in the suppression list, specific globally enabled event types can be selected per user, allowing different suppression behavior for different users using the same list. * **Obey global settings option:** Added support for users in the suppression list to follow global suppression settings. When enabled, updates to global event-type configurations are automatically applied while still allowing custom overrides where needed. * **Approval Requests** * **Bulk approve support:** Approvers can now approve multiple requests at once using row-level checkboxes or a Select All option for the current filtered view. A bulk action bar appears with Approve selected as the primary action. * Bulk approvals follow the same validation logic and audit logging as individual approvals. In case of partial failures, successful approvals are completed while clear feedback is shown for failed items. * **Workspace Management** * **Expanded Workspace Copy permissions:** Workspace Copy is now available to Workspace Admins and Super Admins, in addition to Owners. Eligible users can copy templates, routes, reusable components, notification events, and workflows between workspaces where they hold the same elevated role. * **WhatsApp Templates** * **Support for mixed button combinations:** WhatsApp templates now support more flexible button combinations as per Meta’s latest guidelines. You can now combine Quick Replies with Call-to-Action or Flow buttons in the same template. * This ensures all Meta-supported templates can be created in Fyno without limitations or incorrect validation errors. ### πŸ›  Bug Fixes * **Integrations** * **Persistent change log visibility:** Fixed an issue where change logs on the Integrations page disappeared after navigating into and back from an integration. Change logs now remain visible across navigation and page reloads. * **Templates** * **Fixed Create button for conditional templates:** Resolved an issue where the Create button in the conditional template selector (default condition in notification events) did not open the template creation pop-up. The button now works as expected. * **Workflows** * **Fixed template preview text alignment:** Resolved a CSS issue where template previews in the Send Message widget were center-aligned while the editor preview showed correct alignment. Text alignment is now consistent across both views. * **Context-aware actions and improved Journey Users table:** The Copy to another workspace option is now hidden when a workflow is disabled, ensuring only valid actions are shown. Alignment issues in the Journey β†’ Users table (including Wait For screens) have also been fixed for improved readability. * **Campaigns** * **Accurate failed message count in Campaign Details banner:** Fixed an issue where the Campaign Details banner always showed 0 failed messages. The banner now correctly reflects the actual number of failed messages. * **Listings** * **Fixed random closing of menus and dialogs after refresh:** Resolved an issue where menus and dialogs on listing pages could close unexpectedly immediately after a page refresh due to unnecessary re-renders. Components are now memoized to ensure stable behavior. * **Integrations (Windows)** * **Fixed excessive scrolling in configuration pop-up:** Resolved a responsiveness issue on Windows where integration configuration pop-ups showed excessive spacing, causing unnecessary scrolling. The layout now adapts correctly for Windows screens. * **Notifications** * **Fixed trigger disablement for unlimited limits:** Resolved an issue where notification and campaign triggers were disabled when the upper limit was unset. An empty limit is now correctly treated as unlimited. * **User Suppression** * **Fixed UI crash caused by race condition:** Resolved an intermittent crash caused by the UI accessing data before it was fully loaded. The screen now handles loading states safely. ## January 5, 2026 ## 25.4.7 Improved workflow organization, user visibility, and journey management. Simplified allowlist configuration and enhanced template validation, alongside key usability and stability fixes. ### πŸ”Ή New Features * **Workflows** * **Workflow grouping:** You can now group workflows to better organize and manage them. ### ⚑ Feature Enhancements * **Workflows** * **Total user count across versions:** Journey-based workflows now display the total number of users across all versions. This gives you a clearer picture of overall reach and engagement without needing to review each version separately. * **Force exit users from a journey:** You can now force-exit all users from a journey-based workflow. This is helpful when you need to stop an active journey quickly, such as during troubleshooting or while updating workflow logic. * **Allowlist** * **Improved allowlist management:** The allowlist experience has been updated to make adding, verifying, and configuring URLs more intuitive. These improvements reduce setup time and help prevent configuration mistakes. * **Templates** * **Dynamic placeholder validation:** When saving a template, dynamic Fyno shorty placeholders are now validated to ensure they’re used correctly. This helps catch issues early and prevents errors during message delivery. * **Clearer WhatsApp reply text:** The reply section text in WhatsApp templates has been updated to improve readability and make the expected behavior easier to understand. ### πŸ›  Bug Fixes * **Alarms** * **Anomaly banner visibility:** Fixed an issue where the anomaly banner didn’t appear even when an anomaly existed in the workspace. Anomalies are now surfaced more reliably. * **Fyno Cloud** * **Navigation bar alignment:** Fixed an alignment issue with navigation bar items when the bar was expanded, improving visual consistency and usability. * **Workflows** * **Send Message widget stability:** Fixed an issue where the template creation form in the Send Message widget unexpectedly reset to default values, helping prevent accidental loss of user input. * **Templates** * **Template preview reliability:** Fixed an issue where templates using the default Handlebars helper function didn’t render correctly in the preview. _Showing the 20 most recent of 43 entries. Append `/llms.txt` to the changelog URL for the complete index._