Release Notes

Welcome to the Fyno Release Notes! Here, you’ll find detailed release notes for every version update, including new features, enhancements, and bug fixes.

What to Expect

Each release note entry includes:

  • 🔹 New Features – Introducing powerful capabilities and integrations.
  • ⚡ Feature Enhancements – Improvements to existing features for a better experience.
  • 🛠 Bug Fixes – Resolving reported issues and optimizing performance.

Stay Updated

We regularly update Fyno to improve reliability, security, and functionality. Check this page to stay informed about the latest changes and enhancements.

For any questions or support, feel free to reach out to our team. 🚀

VersionRelease DateSummary
26.1.202-Feb-26This release introduces UI-based configuration for TOTP integrations along with detailed verification logs, making authentication setup and monitoring easier. The release also enhances DLT template management with support for dynamic variable tagging and async template search in the SMS editor, improving compliance and usability. Additionally, suppression controls are now more granular, allowing channel- and destination-level overrides. Bug fixes address duplicate results in template sidebar search and a UI crash affecting API-created user profiles with numeric list properties.
26.1.119-Jan-26This release strengthens platform control and reliability by enhancing Global Suppression with user-level event overrides and support for inheriting global settings, introducing bulk approval for faster request handling, expanding workspace copy permissions, and upgrading WhatsApp templates to support Meta’s latest button combinations. It also fixes multiple issues across templates, workflows, campaigns, integrations, listings, notifications, and user suppression, improving stability, accuracy of counts and previews, UI consistency, and overall reliability across the product.
25.4.705-Jan-26This release enhances workflow management by allowing workflows to be grouped, showing total user counts across journey versions, and enabling force exit of users from active journeys. It simplifies allowlist setup, improves template validation to prevent sending errors, and clarifies reply text in WhatsApp templates. The release also fixes issues related to anomaly visibility, navigation bar alignment, Send Message widget resets, and template preview rendering, resulting in a more reliable and consistent experience across the platform.
25.4.622-Dec-25This release adds an approval step for campaigns to add an extra layer of security with approval requests, blocks disposable email addresses to keep lists clean, and speeds up campaign setup with automatic configurations. It also improves control over voice call frequency, expands supported audio formats for Whatsapp templates, and delivers multiple fixes to enhance stability, reporting accuracy, and overall usability.
25.4.509-Dec-25This release introduces workspace copy capabilities, allowing owners to reuse templates, events, components, routes, and workflows across their workspaces. It improves workspace accessibility visibility with IP restriction indicators and fixes issues related to template saving, incorrect workspace selection, campaign failure counts, and single-channel routing stability.
25.4.423-Nov-25This release improves suppression list flexibility by extending suppression reason limits and delivers multiple stability fixes across templates, alarms, workflow analytics, notification events, and external templates. It resolves RCS CTA rendering issues, corrects dynamic content replacement and analytics inaccuracies, improves cURL generation with complex placeholders, enhances Windows UI performance, and prevents crashes caused by invalid DLT SMS CSV uploads.
25.4.310-Nov-25This release refines campaign visibility with improved status display, adds unsaved changes warnings for safer edits, enhances workflow condition search, and fixes issues across alarms, dashboards, cookies, and external templates for a smoother user experience.
25.4.223-Oct-25This release adds expandable conditions in workflows for better usability, improves campaign routing and user profile logging, and includes key fixes across campaigns, templates, alarms, unsubscribe pages, analytics, and workflow components for enhanced stability and consistency.
25.4.113-Oct-25This release adds a User Profiles widget for managing user properties in workflows, introduces custom suppression reasons, enhances alarms with external template support, adds TTL and voice CTA options for WhatsApp templates, and includes multiple UI fixes across workflows and templates for a smoother experience.
25.3.829-Sep-25This release introduces Maker-Checker workflow for reusable template components, enhances workflows with connector highlighting, improves logs with callback timestamps, refines template filtering and UI, and delivers multiple fixes across Fyno Cloud, global opt-out, campaigns, alarms, and integrations for improved reliability.
25.3.715-Sep-25This release introduces campaign creation from Excel files, enhances workflow setup with dropdown payloads and API response mapping, improves template quality visualization and re-sync options, adds a delegate role for Super Admins, includes journey logs in data retention, and delivers multiple fixes to workflows, templates, and notification events for a smoother experience.
25.3.601-Sep-25This release introduces a new Approver-only role in Maker & Checker for controlled go-live approvals, enriches callbacks with UserAgent details and clearer error handling, delivers major UX improvements across alarms, templates, campaigns, and requests, introduces a lighter React InApp SDK without Material UI, includes multiple fixes to workflows, templates, and suppression API for improved stability, and reinforces security with successful VAPT certification.
25.3.518-Aug-25This release introduces campaign duplication with re-runs, delivers major enhancements across templates (dynamic URL previews, extended WhatsApp language support, improved external template UI), analytics (labels extended to 100 chars), Fyno Connect (rate limiting for content APIs), and Fyno Cloud usability (removal of sticky scroll). It strengthens governance with enhanced approver role controls, expands WhatsApp capabilities, and improves overall reliability through critical fixes in integrations, authentication, workflows, user profiles, and DLT, ensuring a smoother and more consistent experience across the platform.
25.3.403-Aug-25This release introduces major enhancements across reports, templates, workflows, and routing UX, adds advanced controls like character restrictions and optional Shorty for SMS, launches powerful new features including BSNL and TeSync integrations, Content API for real-time personalization, PDF generation via API, and randomized Caller ID for Exotel, along with critical bug fixes, infrastructure improvements, and key security patches.
25.3.321-Jul-25This release introduces powerful capabilities like minimum approver configuration in Maker-Checker, dynamic Shorty URLs, and PDF support over SMS for broader communication needs. It also includes a beta rollout of custom S3 bucket support for flexible media storage, recording URL support for voice vendors (Kaleyra, Exotel), and the ability to configure List-Unsubscribe headers in email templates. Significant template stability improvements, workflow enhancements, and analytics fixes have been made, along with security improvements like masking AWS credentials. These updates aim to improve control, scalability, and security across the platform.
25.3.207-Jul-25This release introduces support of branching workflow based on previous event statuses that were fired as part of journey, enhances **voice vendor integrations (Kaleyra & Exotel) with recording URL support in callback **, improves WhatsApp template compatibility with named placeholders for unsynced templates, adds UX enhancements across Shorty, Routing, and Notification Events, and delivers critical security improvements along with key fixes in analytics, workflows, and authentication.
25.3.123-Jun-25This release brings powerful upgrades including a WhatsApp messaging widget in workflows, support for sending PDF attachments via WhatsApp, enhanced template richness using Fyno Docs and Shorty buttons, seamless Verloop WhatsApp integration, the ability to bulk update user preferences, a cleaner alarm reporting system, and UX improvements across analytics, authentication, workflows, and event critical bug fixes for stability and consistency.
25.2.408-Jun-25This release introduces configurable HMAC signature support for enhanced API security, adds support for template_category_update events, improves analytics dashboard UX and dark mode styling, enhances alarm grouping and UI, adds boolean comparison in workflows, integrates Handlebars Builder Tool link in templates, enables password reset via email, fixes critical bugs in MoEngage and Meta Flows integrations, resolves WhatsApp QR code issues on iOS, addresses push token regeneration failures and APNS errors, improves in-app UI stability, and cleans up by removing deprecated log-fetching API endpoints for optimized performance.
25.2.326-May-25This release enhances workflows with XML support for webhook triggers, improves alarm accuracy and UI, and supports onboarding of numbers for inbound messaging, with key UI upgrades across DND, templates, and password expiry handling. Integrations now include Twilio URL shortening, and multiple bug fixes enhance reliability across workflows, templates, and alarms. Additionally, the logic for “No DLR Alarms” has been corrected for improved clarity and accuracy.
25.2.212-May-25This release brings key upgrades including a new Super Admin role, PDF generation in components, and enhanced callback retry options. Workflow flexibility is improved with multi-block configurations, better HTTP widgets, and refined error handling. UI improvements span across alarms, dashboards (including dark mode), templates, and workflow logs. Integration updates include addition of MM LITE support for WhatsApp and AWS Pinpoint support for SMS. Bug fixes address issues in alarms, campaigns, event logs, omni-channel routing, and template handling, ensuring a smoother and more reliable experience.
25.2.128-Apr-25This release brings significant security, performance, and usability improvements. New integrations include full support for Yellow.ai, Route Mobile WhatsApp and AirtelIQ SMS Provider. Alarm management is improved with updated severity levels and a new option to view alarm history. Enhancements include Notification Event delivery rate tracking. Bug fixes include UI rendering issues, track URL bug in external templates, option list lazy loading and campaign progress banner accuracy.
25.1.714-Apr-25This release brings important security and usability updates. Users must now reset passwords every 6 months, with advance warnings and a 2FA enablement prompt to strengthen account protection. Campaigns now display linked routes, and users are nudged to create omni-channel routes when selecting integrations within Notification Events. Reporting is more powerful with filtered downloads, while analytics benefit from a new Events Fired chart (Beta) and improved alarm visibility. Omni-channel routes now support up to 24-hour TTLs, and external templates support named placeholders (Beta). Alarm management sees better filters, summaries, and integration with event details. Several key bugs have been fixed, including issues with URI encoding, status breakdowns, and workflow validation. Fyno Verify and Shorty have been moved under Templates.
25.1.631-Mar-25This release brings a host of improvements across the platform, including a new unidecode helper to convert Unicode text to ASCII, a major UX revamp of the Fyno Workflows canvas with improved layout and search functionality, and enhanced Dashboard Analytics with anomaly detection and deeper insights. Several UI/UX enhancements have been made across Meta Flows, Alarms, External Templates, and Campaigns, along with performance optimizations in alarm sampling and external template APIs. Callback APIs now support keep-alive, and alarm emails include richer context like Provider Name and Channel. Numerous critical bugs have been fixed, resolving issues in workflow duplication, broken links, incorrect data display, WhatsApp templates, and message drops due to preference misconfigurations.
25.1.517-Mar-25This release introduces Alarm Management for real-time failure detection, MSG91 RCS integration, and JSON payload support in CSV campaigns (Beta). Enhancements include DND for RCS, WhatsApp message reactions, and Single-Channel Routes for In-App & RCS. The Notification Event dashboard now shows delivery rate charts, and campaigns display channel-wise record counts. Fyno Connect has been rebranded, and Live Trace Logs are disabled for successful workflows. Bug fixes address template previews, dynamic attachments, walkthrough API performance, and Shorty configurations, while improving sent logs prioritization, campaign UI, and WhatsApp template editing.
25.1.403-Mar-25This release introduces new features like Alarm Management, Webhook Callbacks on Campaign Completion, and WhatsApp Business App Integration, along with a SPAMREPORT status for Emails and Provider Template IDs in reports. Enhancements include a reduced Duplicate Check TTL, improved Access Denied IP Messaging, a refreshed Omni-Channel Route Interface, DND Support for RCS, and V3 Payload for MSG91. Bug fixes address Stripo Editor CSS, Dynamic Email Attachments, Nested Keys in Duplicate Checks, New User Walkthrough, Campaign Invalid File Downloads, and Fyno Verify Compatibility.
25.1.317-Feb-25This release brings YAML-based Backend APIs, new Route Mobile WhatsApp and Gupshup.io integrations, and a rebranding update. Enhancements include template testing with distinct_id, an archival policy for old templates, and extended Omni-channel failover delay (30 minutes). Bug fixes improve Fyno Shorty, External Templates, Suppression, and Conversion Tracking for a more reliable experience.
March 3, 2025

25.1.4

🔹 New Features

  • Alarm Management (Beta Feature): We’ve introduced a new feature to detect, track, and manage alarms in real-time. An alarm is triggered when any failure occurs within the workspace. This feature is currently in Beta and can be enabled in your workspace upon request.

  • Webhook Call on Campaign Completion (Beta Feature): You can now receive a callback on your API when a campaign is completed. This feature is particularly useful for our B2B customers who run campaigns directly from their applications.

  • WhatsApp Business App Integration (Beta Feature): This new feature allows you to send WhatsApp messages via API while simultaneously using the same number with the WhatsApp Business App. All messages sent via API will appear in the WhatsApp Business App in real time.

    • Unsupported Countries: Australia, India, Japan, Nigeria, Philippines, Russia, South Korea, South Africa, Turkey, European Economic Area, European Union, United Kingdom.

  • SPAMREPORT Status for Email: We’ve added a “SPAMREPORT” status for emails. If a user marks an email as spam and the email service provider supports sending this status, you will see the “SPAMREPORT” status in the delivery tab and in the callback.

  • Provider Template ID in Reports and Callbacks: When you download a report or receive a callback for RCS, SMS, or WhatsApp messages, a new “Provider Template ID” field will be included.

    • This field will display the DLT template ID (for Indian businesses) for SMS, the WhatsApp template name (templatename_lang), and the RCS template name.

  • Integrations: We’ve added support for syncing and creating Karix WhatsApp templates directly from Fyno.

⚡ Feature Enhancements

  • Reduced Duplicate Check TTL: You can now set the duplicate check with a Time-To-Live (TTL) as low as 5 seconds.

  • Access Denied from Source IP: Error messages for access denied from source IP now include the IP address, making it easier to troubleshoot IP-related issues.

  • Omni-Channel Route Interface Update: The Omni-channel route has received a new, sleeker layout for an improved user experience.

  • DND Support for RCS Messages: We’ve added Do Not Disturb (DND) support for RCS messages.

  • Support for V3 Payload for MSG91: We now accept MSG91 callback payloads in the V3 format.

  • 50-Character Limit for Notification Event and Template Name in One API: The character limit for Notification Event and Template names in One API has been reduced from 100 to 50 characters for B2B users.

🛠 Bug Fixes

  • CSS Bug in Stripo Editor: Resolved an issue where saving email templates created with the Stripo editor would alter the CSS unexpectedly.

  • Email Dynamic Attachment Issue: Fixed a bug that caused dynamic attachments to fail when sending emails.

  • Nested Keys in Duplicate Check and Analytics Label: Addressed a bug that prevented dynamic nested keys from being added in duplicate checks and analytics labels.

  • New User Walkthrough Improvements: Fixed an issue causing excessive API calls during new user onboarding and resolved a bug that crashed the verification page for new users.

  • Campaign Invalid File Download Issue: Corrected an issue preventing the download of invalid rows in the campaign file.

  • Invalid Pages Returning 500 Error: Pages that were previously returning a 500 error now correctly return a 404 error.

  • Fyno Verify with Omni-Channel Route: Resolved a bug that prevented Fyno Verify from functioning properly when using the Omni-channel route.