Welcome to the Fyno Release Notes! Here, you’ll find detailed release notes for every version update, including new features, enhancements, and bug fixes.
What to Expect
Each release note entry includes:
- 🔹 New Features – Introducing powerful capabilities and integrations.
- ⚡ Feature Enhancements – Improvements to existing features for a better experience.
- 🛠 Bug Fixes – Resolving reported issues and optimizing performance.
Stay Updated
We regularly update Fyno to improve reliability, security, and functionality. Check this page to stay informed about the latest changes and enhancements.
For any questions or support, feel free to reach out to our team. 🚀
26.1.1
Release Date: 19-Jan-2026
⚡ Feature Enhancements
-
Global Suppression
- Event-type–level user overrides: Global Suppression now supports overriding event types at the user level. While adding or editing a user in the suppression list, specific globally enabled event types can be selected per user, allowing different suppression behavior for different users using the same list.
- Obey global settings option: Added support for users in the suppression list to follow global suppression settings. When enabled, updates to global event-type configurations are automatically applied while still allowing custom overrides where needed.
-
Approval Requests
- Bulk approve support: Approvers can now approve multiple requests at once using row-level checkboxes or a Select All option for the current filtered view. A bulk action bar appears with Approve selected as the primary action.
- Bulk approvals follow the same validation logic and audit logging as individual approvals. In case of partial failures, successful approvals are completed while clear feedback is shown for failed items.
-
Workspace Management
- Expanded Workspace Copy permissions: Workspace Copy is now available to Workspace Admins and Super Admins, in addition to Owners. Eligible users can copy templates, routes, reusable components, notification events, and workflows between workspaces where they hold the same elevated role.
-
WhatsApp Templates
- Support for mixed button combinations: WhatsApp templates now support more flexible button combinations as per Meta’s latest guidelines. You can now combine Quick Replies with Call-to-Action or Flow buttons in the same template.
- This ensures all Meta-supported templates can be created in Fyno without limitations or incorrect validation errors.
🛠 Bug Fixes
-
Integrations
- Persistent change log visibility: Fixed an issue where change logs on the Integrations page disappeared after navigating into and back from an integration. Change logs now remain visible across navigation and page reloads.
-
Templates
- Fixed Create button for conditional templates: Resolved an issue where the Create button in the conditional template selector (default condition in notification events) did not open the template creation pop-up. The button now works as expected.
-
Workflows
- Fixed template preview text alignment: Resolved a CSS issue where template previews in the Send Message widget were center-aligned while the editor preview showed correct alignment. Text alignment is now consistent across both views.
- Context-aware actions and improved Journey Users table: The Copy to another workspace option is now hidden when a workflow is disabled, ensuring only valid actions are shown. Alignment issues in the Journey → Users table (including Wait For screens) have also been fixed for improved readability.
-
Campaigns
- Accurate failed message count in Campaign Details banner: Fixed an issue where the Campaign Details banner always showed 0 failed messages. The banner now correctly reflects the actual number of failed messages.
-
Listings
- Fixed random closing of menus and dialogs after refresh: Resolved an issue where menus and dialogs on listing pages could close unexpectedly immediately after a page refresh due to unnecessary re-renders. Components are now memoized to ensure stable behavior.
-
Integrations (Windows)
- Fixed excessive scrolling in configuration pop-up: Resolved a responsiveness issue on Windows where integration configuration pop-ups showed excessive spacing, causing unnecessary scrolling. The layout now adapts correctly for Windows screens.
-
Notifications
- Fixed trigger disablement for unlimited limits: Resolved an issue where notification and campaign triggers were disabled when the upper limit was unset. An empty limit is now correctly treated as unlimited.
-
User Suppression
- Fixed UI crash caused by race condition: Resolved an intermittent crash caused by the UI accessing data before it was fully loaded. The screen now handles loading states safely.
25.4.7
Release Date: 05-Jan-2026
🔹 New Features
- Workflows
- Workflow grouping: You can now group workflows to better organize and manage them.
⚡ Feature Enhancements
-
Workflows
- Total user count across versions: Journey-based workflows now display the total number of users across all versions. This gives you a clearer picture of overall reach and engagement without needing to review each version separately.
- Force exit users from a journey: You can now force-exit all users from a journey-based workflow. This is helpful when you need to stop an active journey quickly, such as during troubleshooting or while updating workflow logic.
-
Allowlist
- Improved allowlist management: The allowlist experience has been updated to make adding, verifying, and configuring URLs more intuitive. These improvements reduce setup time and help prevent configuration mistakes.
-
Templates
- Dynamic placeholder validation: When saving a template, dynamic Fyno shorty placeholders are now validated to ensure they’re used correctly. This helps catch issues early and prevents errors during message delivery.
- Clearer WhatsApp reply text: The reply section text in WhatsApp templates has been updated to improve readability and make the expected behavior easier to understand.
🛠 Bug Fixes
-
Alarms
- Anomaly banner visibility: Fixed an issue where the anomaly banner didn’t appear even when an anomaly existed in the workspace. Anomalies are now surfaced more reliably.
-
Fyno Cloud
- Navigation bar alignment: Fixed an alignment issue with navigation bar items when the bar was expanded, improving visual consistency and usability.
-
Workflows
- Send Message widget stability: Fixed an issue where the template creation form in the Send Message widget unexpectedly reset to default values, helping prevent accidental loss of user input.
-
Templates
- Template preview reliability: Fixed an issue where templates using the default Handlebars helper function didn’t render correctly in the preview.
25.4.6
Release Date: 22-Dec-2025
🔹 New Features
-
Campaigns
- Introduced a maker and checker feature that lets teams review and approve campaigns to add an extra layer of security with approval request before they go live. This helps prevent mistakes, adds an extra layer of control, and ensures only approved campaigns are triggered.
-
Disposable Email Domains
- Added a new option on the Add Ons page to define custom disposable email domains.
- Emails sent to these domains are automatically blocked, helping maintain list quality and improve overall deliverability.
⚡ Feature Enhancements
-
Campaigns
- Updated the sample campaign file to include custom callback variables, removing the need to manually add headers.
- Enabled auto-mapping for callback variables, reducing manual effort and simplifying configuration.
-
Delivery Limits
- Enabled Do Not Disturb (DND) and Frequency Capping for the Voice channel, providing better control over call attempts and preventing over-contacting users.
-
External Templates
- Added support for .aac, .amr, .mp3, .m4a, and .ogg audio file formats when creating Whatsapp templates, allowing use of a wider range of audio assets.
🛠 Bug Fixes
-
Fyno Cloud
- Resolved multiple bugs and made small UI/UX improvements across the platform for a smoother and more reliable experience.
-
Campaign Analytics
- Fixed an issue where distinct ID counts were missing from the Record Counts card, ensuring accurate reporting.
-
Workflow Logs
- Fixed incorrect values shown for Wait nodes in workflow log traces, improving visibility and troubleshooting.
-
External Templates
- Fixed an issue causing inconsistent loading of Stripo and Unlayer editors, making Whatsapp template creation more stable and predictable.
25.4.5
Release Date: 09-Dec-2025
🔹 New Features
- Workspaces
- Workspace copy across owned workspaces: Workspace owners can now copy templates, notification events, components, routes, and workflows to other workspaces they own. This makes it easier to reuse configurations and set up new workspaces quickly.
⚡ Feature Enhancements
- Workspaces
- IP restriction visibility: Added visual indicators to clearly identify workspaces that are inaccessible due to IP restrictions, helping users quickly understand access limitations.
🛠 Bug Fixes
-
Templates
- Notification event template save: Fixed an issue where templates could not be saved correctly from the notification events page.
-
Workspaces
- Incorrect workspace selection: Fixed an issue where a workspace was incorrectly selected even when IP restrictions were applied and SSO access was unavailable.
-
Campaigns
- **Failure count accuracy: ** Fixed an issue where campaigns displayed an incorrect failure count in certain scena
25.4.4
Release Date: 23-Nov-2025
⚡ Feature Enhancements
- Suppression List
- Extended suppression reason length: The maximum length for suppression reasons has been increased from 20 characters to 128 characters, providing greater flexibility and clarity while managing suppressed entries.
🛠 Bug Fixes
-
Templates
- RCS CTA button rendering: Fixed an issue where CTA buttons in RCS templates were not rendering correctly.
-
Alarms
- Dynamic content replacement: Resolved a problem where dynamic values were not being correctly replaced in the recommended solution.
-
Workflow Analytics
- Node performance accuracy: Fixed an issue where the node performance chart was displaying incorrect data.
-
Notification Events
- cURL generation stability: Addressed an issue with cURL generation when placeholders contained arrays or objects.
-
Fyno Cloud
- Windows UI optimizations: Improved overall UI and UX for a more optimized and consistent experience on Windows devices.
-
External Templates
- DLT SMS CSV upload crash: Fixed a crash that occurred when uploading invalid CSV files for DLT SMS templates.
25.4.3
Release Date: 10-Nov-2025
⚡ Feature Enhancements
-
Campaigns
- Improved the UI and UX of the campaign listing page to clearly display each campaign’s current status for better visibility and tracking.
-
Fyno Cloud
- Added an “unsaved changes” warning across relevant features to help users avoid losing progress or redoing work unintentionally.
-
Workflows
- Enhanced the visibility and accessibility of the condition search feature within the Workflows UI for a smoother configuration experience.
🛠 Bug Fixes
-
Cookie Banner
- Fixed an issue that prevented the cookie banner from closing properly.
-
Alarms
- Resolved data inconsistencies affecting DLR-type alarms.
-
Dashboard
- Corrected an error in tooltip percentage calculations to ensure accurate data representation.
-
Workflows
- Fixed an issue with operator logic in event response conditions to ensure correct workflow execution.
-
User Properties
- Removed the version parameter to ensure user properties are created accurately and consistently.
-
External Templates
- Fixed an issue that prevented the creation of SMS DLT templates through CSV upload.
25.4.2
Release Date: 23-Oct-2025
🔹 New Features
- Workflows
- Added the ability to expand and collapse conditions, providing a cleaner and more organized UI experience when configuring workflow logic.
⚡ Feature Enhancements
-
Campaigns
- Updated the campaign details page route to work seamlessly with or without the campaign name.
-
Workflows
- Added logs for the User Profile widget to improve visibility of additions and updates to user profiles and properties made through workflows.
🛠 Bug Fixes
-
Campaigns
- Fixed an issue with the preview when a synced template was deleted.
-
Alarms
- Fixed an issue with populating dynamic content in the recommended solution section.
-
Unsubscribe
- Fixed image rendering and navigation issues on the 404 page.
-
Templates
- Fixed WhatsApp preview and template testing issues when using nested placeholders.
- Fixed an issue where the TTL was being reset for WhatsApp external templates.
-
Analytics
- Fixed an issue preventing event analytics view when an event was linked to an external template.
-
Workflows
- Fixed multiple issues in the User Profile widget to make the UI and UX experience consistent with other workflow widgets.
25.4.1
Release Date: 13-Oct-2025
🔹 New Features
-
Workflows
- Added a User Profiles widget to create and update user properties directly from workflows.
-
Suppression
- Introduced an option to specify custom suppression reasons for improved tracking and flexibility.
⚡ Feature Enhancements
-
Alarms
- Added alarms support for external templates to improve visibility and monitoring.
-
External Templates
- Added an option to specify a Time-to-Live (TTL) for WhatsApp templates.
- Introduced a Call-to-Action (CTA) for voice calling within WhatsApp templates.
🛠 Bug Fixes
-
Workflows
- Fixed UI issues on the Journey Analytics page for a smoother experience.
-
Templates
- Fixed an issue with the preview of WhatsApp interactive templates.
-
External Templates
- Resolved UI issues on the templates listing page.
25.3.8
Release Date: 29-Sep-2025
🔹 New Features
- Maker & Checker
- Implemented Maker and Checker workflow for reusable components within templates, enabling controlled approvals and version governance for shared elements.
⚡ Feature Enhancements
-
Workflows
- Introduced connector highlighting when a node is selected, allowing precise tracing of relationships and links back to parent nodes.
-
Logs
- Added ‘callback received’ timestamp to the logs summary for improved visibility and tracking of message journeys.
-
Templates
- Enhanced filtering capabilities on the listing page for SMS and WhatsApp external templates.
- Refined the overall UI and UX of the templates page for a more streamlined experience.
- Introduced a Channel ID field for Android Push templates.
-
Maker & Checker
- Refined and optimized the overall maker-checker workflow experience for smoother approvals and better usability.
🛠 Bug Fixes
-
Fyno Cloud
- Implemented UI enhancements and resolved multiple bugs affecting Campaigns, Alarms, and Analytics.
-
Global Opt-Out
- Resolved an issue preventing new users from being added to the global opt-out list.
-
Workflows
- Enhanced filtering of incoming numbers by channel within the VMN trigger.
-
User Login
- Updated password validation messaging on the login screen for improved clarity and user guidance.
-
Campaigns
- Resolved an issue in campaign preview where numeric placeholders were not being replaced with preview data.
-
Unsubscribe
- Fixed broken un-subscription link functionality to ensure proper opt-out behavior.
-
Alarms
- Corrected issue with last occurrence date display in the DLR alarms dialog.
-
Logs
- Resolved filtering issues on the logs page for accurate result display.
-
Integrations
- Fixed an issue ensuring accurate detection of Route Mobile URL type during configuration.
25.3.7
Release Date: 15-Sep-2025
🔹 New Features
- Campaigns
- Introduced support to create campaigns directly from Excel spreadsheets (
.XLSXformat), enabling faster and more efficient bulk campaign creation.
- Introduced support to create campaigns directly from Excel spreadsheets (
⚡ Feature Enhancements
-
Workflows
- Added dropdowns to select payload values in webhook triggers and API widgets, eliminating manual typing.
- Introduced a Response Mapper for configuring API calls in Meta Flows.
- Enhanced UX for the search condition widget for improved usability.
- Added support to select multiple incoming mobile numbers when creating Inbound Workflows.
-
Logs
- Included Journey Logs under Add-Ons data retention settings for consistent data management.
-
Notification Events
- Improved readability of configured conditions when conditional templates are collapsed.
-
Templates
- Added color-coded alerts to highlight template quality for WhatsApp external templates.
- Introduced the ability to re-sync individual WhatsApp external templates as needed.
- Improved grouping of integrations based on WhatsApp Business Account for better clarity and organization.
-
Super Admin
- Added a new ‘Delegate’ option under the Profile page to easily add and manage Super Admin roles.
🛠 Bug Fixes
-
Workflows
- Fixed operator selection issues when configuring workflow conditions.
-
Templates
- Resolved rich text template preview rendering issues.
- Fixed URL generation for external WhatsApp templates with numeric placeholders.
- Cleared previously searched template groups properly.
- Fixed template saving issues when payloads contained numeric keys.
-
Logs
- Ensured correct WhatsApp external template previews are displayed.
-
Notification Events
- Fixed an issue where previously searched event groups were not being cleared properly.