Release Notes

25.3.6

🔹 New Features

• Maker & Checker

  • Introduced a new ‘Approver’ only role that allows designated users to exclusively approve ‘Go-live’ requests without full permissions.

• Callbacks

  • Included UserAgent information for email click and open events from SES and SendGrid, allowing deeper insight into client environments.

---

⚡ Feature Enhancements

• Alarms

  • Improved anomaly chart UI to more clearly visualize anomaly details.

• Templates

  • Enhanced RCS template creation and preview UI/UX for smoother workflows.
  • Fixed UI inconsistencies in WhatsApp template preview.

• Maker & Checker

  • Relocated configuration settings from the ‘Security’ tab to the ‘Teams’ tab in User Settings for better accessibility.

• Campaigns

  • Refined the re-run campaign dialog UX to make campaign duplication and execution more intuitive.

• External Templates

  • Enhanced WhatsApp external templates to display quality warnings.
  • Fixed an issue where search filters were not resetting properly.

• InApp – React SDK

  • Released a lighter ReactJS SDK by removing the Material UI dependency, reducing bundle size and improving performance.

• Callbacks

  • Updated error messages for custom callback params to clearly state:
    “Custom value should have a max of 50 chars and must not have special chars.”

---

🛠 Bug Fixes

• Workflows

  • Fixed errors in the condition widget for ‘event response’ type.
  • Improved and corrected validation in the send message widget.

• Templates

  • Added the missing set of languages to the WhatsApp templates UI.

• Suppression API

  • Implemented stronger error handling in the suppression API to provide more reliable responses.

---

🛡️ Security & Infrastructure

• VAPT Certification
  Successfully completed Vulnerability Assessment and Penetration Testing (VAPT) certification, reinforcing platform security and compliance standards.

25.3.5

🔹 New Features

• Campaigns
  • Added option to duplicate and re-run an existing campaign.

---

⚡ Feature Enhancements

• Templates

  • Added preview for dynamically generated URLs.
  • Updated the list of supported languages for WhatsApp templates.
  • Improved external templates UI to enhance visibility of template category and category changes.

• Fyno Cloud

  • Removed sticky scroll in the code editor component to improve ease of use.

• Analytics Labels

  • Increased the permissible length of analytics labels from 30 to 100 characters.

• Approver Role

  • Enhanced functionality with minimum approver requirement and module-wise support.

• Fyno Connect

  • Added option to configure rate limit for content APIs.

---

🛠 Bug Fixes

• Integrations

  • Fixed verification text displayed in the incoming number verification UI for formatted mobile numbers.

• Authentication

  • Turned off the password expiration notice tooltip for users logged in via SSO.

• Workflows

  • Fixed condition node label alignment in full-screen mode.
  • Resolved validation issue in the Event Trigger when deleting the configured end event.

• User Profiles

  • Improved handling of long distinct_id values on the UI.

• DLT

  • Fixed issue in Generate cURL UI where Template ID and Entity ID values were rounded off incorrectly for large numbers.

---

25.3.4

🔹 New Features

• New Native Integrations

  • Added support for BSNL and TeSync as native integrations for SMS delivery.

• Fyno Connect

  • Introduced Content API to fetch dynamic data from external APIs and use it in campaigns for real-time personalization.

---

⚡ Feature Enhancements

• Reports UX

  • Improved filter selection UX for reports in both Settings and Logs for easier configuration.

• Character Restrictions

  • Enforced stricter validations on distinct_id and event payloads to ensure consistent formatting and prevent invalid characters.

• Optional URL Shortening for Custom S3 (FynoDocs)

  • You can now choose to enable or disable Shorty for SMS links when using custom S3, with new config options: use_shorty and filename_len.

---

🛠 Bug Fixes

• Authentication

  • Fixed an issue where users with a single workspace were redirected to the homepage in new tabs, preventing report download.

• Workflows

  • Resolved error when manually providing payloads in the Event widget.

• Campaigns

  • Fixed campaign renaming inconsistencies.

• Templates

  • WhatsApp: Ensured template_id is included in payload for delivery.
  • Preview: Fixed missing rendering for {{...}} placeholders.

• Routing

  • Corrected tooltip behavior and visual glitches when setting up omni-channel routing.

• Journeys

  • Fixed incorrect handling of “Journey Start” condition evaluations.

• UI/General

  • Fixed dropdown focus lock issue.
  • Improved item addition experience in large group lists.

---

🛡️ Security & Infrastructure

• Security Enhancements

  • Strengthened input validation and role-based access boundaries.

• Performance & Reliability Enhancements

  • Optimized backend systems to improve stability, reduce latency, and ensure smoother overall performance.

---

25.3.3

🔹 New Features

• Maker-Checker: Minimum Approvers

  • Introduced ability to set a minimum number of required approvers per module (e.g., templates, workflows), offering stricter review control in critical environments.

• Dynamic Shorty URLs with Placeholders

  • Added support to create short links with dynamic placeholders, enabling personalized URLs in templates (e.g., /track/{{user_id}}).

• SMS PDF Support

  • Users can now send PDF attachments via SMS (in addition to Email and WhatsApp), enhancing transactional use cases like bills, tickets, and receipts.

• Workspace Settings [Beta]

  • Added ability to configure custom S3 buckets for storing media and PDF assets. This allows organizations to align with their own storage policies and data segregation requirements.
  • This feature can be enabled under Workspace Settings and is currently available in beta.

• Wisely RCS Integration

  • Introduced Wisely RCS as a new vendor integration, enhancing rich messaging support within the platform.

---

⚡ Feature Enhancements

• Templates

  • Enabled manual List-Unsubscribe header configuration for email templates without preference center support.
  • Updated system variable list in the UI for easier access and improved usability.
  • Migrated external WhatsApp templates to support WABA-compliant formats for better vendor compatibility.

• Voice Integrations

  • Now support recording_url for Kaleyra Voice and Exotel, enabling call recording access directly in event logs or callbacks.

• Workflows

  • Enhanced the WhatsApp Reply widget to support wait duration settings, allowing smarter message chaining in journeys.

• Settings

  • Enhanced security by masking AWS credentials display.

---

🛠 Bug Fixes

• Analytics

  • Fixed broken campaign page loading and chart rendering on custom date ranges.
  • Resolved tooltip display issues for time series charts.

• Auth

  • Addressed bug where users with expired passwords couldn’t reset them reliably.

• Maker-Checker

  • Fixed issue with the cancel button being incorrectly disabled in certain approval states.

• Templates

  • Resolved rendering issues in Fyno WhatsApp templates and fixed broken links in external template views.

• Notification Events

  • Corrected template selection dropdown display issues.

• Workflows

  • Fixed scrolling issues in multi-condition widgets and improved rendering logic for condition-based splits.

25.3.2

🔹 New Features

• Notification Status based condition in Journey (Workflow)
  • Introduced support to branch workflow based on previous notification event status. This enables users to configure workflows to conditionally based on the status of previous notification event(s).

⚡ Feature Enhancements

• Integrations

  • Added an option to enable MM Lite API usage for marketing messages, providing more control over vendor-specific behavior.
  • Voice Integrations now support recording_url for Kaleyra Voice and Exotel, enabling retrieval of call recordings for audit or reference purposes.

• Templates

  • Added a direct link to the Handlebars Builder Tool for quick and easy template editing.
  • Named Placeholder support added for WhatsApp unsynced templates, enabling compatibility with vendors that use placeholder-based rendering.

• Notification Events

  • Introduced a loader before log rendering during event testing to enhance user experience.

• Shorty Page Enhancements

  • Fixed and improved the Shorty redirection behavior, resolving previous issues where users encountered 404 errors.

🛠 Bug Fixes

• Analytics

  • Fixed an issue causing missing data in multi-day campaigns, ensuring complete and accurate delivery metrics.

• Workflows

  • Resolved issues with opt-in/opt-out selections in the Subscription widget, ensuring user preferences are properly recorded.

• Auth

  • Fixed incorrect redirection after login, ensuring users are reliably taken to the dashboard.

• Routing

  • Corrected branding color issues within routing configuration forms for improved visual consistency.

25.3.1

🔹 New Features

• WhatsApp Workflows Widget
  • Added a new widget in workflows to configure and send WhatsApp messages directly.
• Enhanced WhatsApp Template Support
  • Now supports inserting Fyno Docs in WhatsApp templates, including via Fyno Shorty buttons.
  • Added support for PDF attachments in WhatsApp messages, extending functionality previously available only in email.
• Verloop Integration
  • Enabled WhatsApp messaging via Verloop.
• Bulk User Preferences
  • Introduced the ability to bulk add users to preference lists, improving scale management.

⚡ Feature Enhancements

• Event Analytics
  • Updated color palette in the delivery distribution chart for better UX and readability.
• Workflows
  • Improved error validation messages on form fields.
• User Preferences
  • Refreshed UI for a more intuitive preferences interface.
• Alarm System Enhancements
  • Improved weekly alarm summaries to exclude resolved alarms, ensuring cleaner and more relevant reporting.
  • Added support for intelligent alarm recommendations based on recurring patterns and failures.

🛠 Bug Fixes

• Auth
  • Fixed timeout redirection for accounts with a single workspace.
  • Resolved navigation issue when using the back button on the password expiration page.
• Workflows
  • Added support for new Meta Flows components that previously caused UI issues.
  • Fixed data rendering issues when using the Meta Flows trigger.
• Account Settings
  • Fixed issue with setting Super Admin user limits within a workspace.
• Templates
  • Corrected component styling issues to ensure UI consistency in templates.
• Notification Events
  • Fixed bug with ‘Generate Omni-channel Route’ visibility based on event conditions.

25.2.4

🔹 New Features

• HMAC Signature – Added configurable HMAC key support. When enabled under security section, all outbound API calls include an x-fyno-hmac-signature header for verifying request authenticity and integrity.
• DLR Service – Added support for template_category_update events. Once received from Meta, these updates will be reflected in the external template.

⚡ Feature Enhancements

• Analytics
  • Improved user experience across the dashboard for better clarity.
  • Fixed banner styles for dark mode.
• Alarms
  • Added grouping of alarms based on the description to reduce noise.
  • UI refinements for better readability.
• Workflows
  • Added boolean comparison support in condition builder using a new isbool operator.
• Templates
  • Added a link to the Handlebars Builder Tool for easier access.
  • External template errors now show detailed reasons instead of generic messages, aiding debugging.
• Password Expiration
  • Introduced reset password via email link flow for expired credentials.

🛠 Bug Fixes

• Workflows
  • Fixed integration selection issues for MoEngage and Meta Flows.
  • Fixed routing condition bug related to destination emails.
• Alarms
  • Resolved various UI issues.
• Integrations
  • Fixed WhatsApp QR code issue on iOS devices for configuring incoming numbers.
  • Fixed issue causing token regeneration failures for push providers.
  • Fixed APNS failures caused by ExpiredProviderToken (stale tokens).
• In-App UI
  • Fixed occasional UI crashes due to inconsistent data formats
• Maker Checker
  • Fixed several minor UI bugs.

🧹 Cleanup & Deprecations

• Deprecated API
  • Removed already deprecated log-fetching endpoints:
    • /v1/<WORKSPACE_ID>/logs/:id
    • /v1/<WORKSPACE_ID>/<TEST_OR_LIVE>/logs/:id

25.2.3

🔹 New Features

• Integration – Enabled onboarding of numbers for inbound messaging.

⚡ Feature Enhancements

• UI – Optimized the placement of the DevRev chat widget.
• DND – Updated the UI for DND and frequency capping forms.
• Alarms
  • Enabled alarm history visibility in the details dialog.
  • Updated the UI for “No DLR” alarms.
  • Added new statuses in the alarm history view.
• Workflows – Added support for XML in the webhook trigger.
• Password Expiry – Introduced a logout button on the password expiry page.
• External Templates
  • Implemented display of error messages in the UI.
  • For Meta Direct, template category events are now automatically updated.
• Templates – Enhanced the UI for SMS external templates.
• Integrations
  • Added support for the Twilio URL shortener in SMS.
  • WhatsApp embedded sign-up changes.
• Workflow logs - UX changes for better display of errors.

🛠 Bug Fixes

• Templates
  • Resolved CSP issues that prevented images from loading in previews.
  • Fixed bugs in SMS and WhatsApp templates.
  • Bug fixes in unsynced templates
• Integrations – Fixed an issue where formatted numbers were not being marked as verified.
• Workflows – Addressed a rendering issue with the HTTP widget.
• Maker Checker – Resolved multiple UI-related bugs.
• Notification Events Playground – Fixed an infinite loading issue.
• Omni-Channel Routes – Corrected issues with route creation from the Notification Events page.
• Alarms
  • Fixed various UI-related issues.
  • Enhanced exclusion list handling and error messaging.
  • Corrected formatting for “No DLR Alarms” to reflect the correct severity levels.
  • Revisited and refined the logic for generating “No DLR Alarms” to ensure accurate conditions.

25.2.2

🔹 New Features

• Super Admin Role – Empowered workspaces with a new top-level role.
• Enhanced Callback Management – Manual retry support added for failed requests.
• Integration Updates:
  • AWS Pinpoint SMS integration has been added (Beta).
  • MMLite APIs support has been added in WhatsApp (Beta).
• PDF Support – Components can now generate PDFs.

⚡ Feature Enhancements

• Workflows – Added the option to configure multiple action-condition blocks for workflows using the Meta Flows trigger; simplified the HTTP widget.
• Alarms – Added support for campaign-based alarms and new statuses for alarms.
• External Templates – Improved the UI to display appropriate error messages.
• Dashboard – Enhanced dark mode UI, added a breakdown of fired events, statuses, and counts.
• Frequency Capping – Reduced the minimum marketing notification limit from 2 to 1.
• Workflow Logs – UI improvements in the listing page.
• Allowlist – Added a changelog for DLR configuration.
• Settings – Removed ‘Alerts’ from workspace settings.
• Workflow Enhancements – Improved error handling and processing efficiency.

🛠 Bug Fixes

• Alarms – Fixed UI issues with the anomaly chart.
• Campaigns – Added fallback if the omni-channel route in the selected event is empty.
• Event Logs – Fixed an issue with scroll behavior on the listing page.
• Templates – Fixed a template grouping issue and resolved problems with JSON templates in Slack.
• Omni-channel Routes – Fixed an issue with route creation from the Notification Events page.
• Incoming Logs – Gracefully handled cases where the incoming source number is not a valid destination.
• Disable Auto Promote – Prevented templates and routes from being auto-promoted when promoting an event with Maker Checker enabled.
• External Template Media Upload Error – Addressed a bug causing media upload errors in a specific Meta use case.
• Workflow ElseIf Bug Fix – Resolved a bug preventing the ElseIf condition from working properly when a node was not attached.
• Fyno Shorty Override URL Bug – Fyno Shorty now works correctly when used in buttons with placeholders.

25.2.1

🔹 New Features

• Yellow.ai & Route Mobile WhatsApp Integration: Added support for handling all template types for seamless communication and External Template Support.
• AirtelIQ SMS Integration: Added AirtelIQ provider for SMS.
• Alarms Weekly Summary: Stakeholders now receive a weekly summary of alarm activity.
• Alarm History View: Users can now view historical data of alarms for better debugging.

⚡ Feature Enhancements

• Campaign Progress Banner: Enhanced banner to show accurate progress during processing.
• Event API performance improvement: Improved logic to boost performance.
• E.164 Format Compliance: Although we support other formats for phone number, we now recommend to use E.164 format for better standarisation.
• Moment HBS Helper: Added support for input formats in Handlebars helper.
• Connect UI Enhancements: Improved UI experience across the Connect module.
• Alarms v4 Update: Set OTP alarms to start from Medium and set Ratelimit/Timeout to Info severity.

🛠 Bug Fixes

• Workflow Issues: Fixed autocomplete, HTTP widget payload errors, and broken docs links.
• Event Logs Handling: Event logs now displays display destinations correctly.
• Campaign Count Bug: Fixed issue with inaccurate campaign count in the progress banner.
• Journey User List Fix: Resolved rendering issue in user list within workflows.
• Delivery Distribution Tooltip: Corrected pro tip rendering in analytics.
• Support Users Removal: Fixed issue that allowed Maker/Checker approval by Fyno support user.
• Allowlist Bug Fixes: Fixed issue that was preventing verify button in dead click.
• Optimized Option List : Fixed an issue where a very large option list caused the select dropdown to break by adding lazy loading.
• Track URL Workspace Check Removed: Fixed an issue that prevented Track URL in external templates to appear when Fyno Shorty was not previously enabled.