Fyno’s Dashboard gives you a clear and crisp understanding of the performance of your notifications with respect to multiple factors.
This is an immense value add to your monitoring dashboard arsenal, you will fall in love with how easy it is to use.
To understand the value add each component brings to the dashboard, let’s have a quick look around!
Typically, whenever you sign into the Fyno App, the first page you will land on is the Dashboard.
The top section shows the summary of your workspace. You will see the following details.
You can click ‘See how’ CTA linked to Total notifications Sent to understand how its calculated.
You’ll be automatically notified in your dashboard of any traffic anomalies detected, as shown in the example below.
Clicking the ‘View’ button will open a popup with complete information about the detected anomaly.
There are a couple of filters on the Dashboard to help you narrow down and visualize only the data you need to see.
A time filter, allowing you to toggle between the below-mentioned options helps you narrow down the date range for the dashboard.
On the top right corner, you can also toggle between versions, that is, Live and Test versions and visualize the data in each version easily.
To get the best out of each of the visualizations, let’s run through each one to understand how they work.
Channel Engagement provides you with a detailed view of each channel used to send out notifications along with the outcomes of the notifications sent.
Outcomes can be anything from:
You can read about all the different notification statuses for each channel here.
The count for each can be seen on hovering over the bar graphs.
The delivery status graph shows you the delivery status by the channel that you have selected from the drop-down in the top right corner of the card.
The list will populate the Channels based on usage and in chronological order of the count of each channel.
You can toggle on or off the statuses you would like to see by clicking on the legends at the bottom of the graph. Let’s have a look at some of these statuses to understand it better.
Undelivered statuses are tracked when they are:
Activity Trend, as the name suggests, helps you plot just that, be it a ** Notification Event**, Route, Provider or even API Keys.
Easily toggle between any one of the below trackable elements to visualize their usage over a selected period.
Sent by time of day shows you the data of every notification sent via the application, relative to the time of day that it was sent.
By choosing your time range, you can see trends of usage by time of day, which is a super important feature, since this gives you an understanding of your end customer behaviour.
When you look at the plotted graph, you will see the legends as Low, Medium and High. These are calculated based on the overall volumes of traffic of your account and are relative to it.
This section shows the delivery rate of each and every notification event. By default you will see only the top 5 notification events in terms of Sent Volume. In the next version, we are planning to add an option to view the delivery rates of all the notification events. You can also go to respective notification event and notification event logs.
This section shows the success and failure of all the workflow actions
