Fyno’s Alarms provides a comprehensive summary of all issues encountered while delivering notifications to your users. These alarms are classified into High, Medium, and Low categories based on severity, allowing you to prioritize your response. We recommend addressing these issues promptly to enhance your overall notification deliverability and ensure your notifications reach users consistently.

Anomaly

If there are any anomalies detected in your workspace, that information will shown as part of the Alarms page also as shown below.

Clicking the ‘View’ button will open a popup with complete information about the detected anomaly.

Filters

You can filter and view alarms based on different criteria

Status

1. Open - All the alarms which are in Open status.
2. Reopened - Alarms which are resolved in the past but occurred again.
3. Resolved - Alarms which are resolved by the customer.

Severity

1. High
2. Medium
3. Low

Module

Module filter will help you to understand in which module the alarm occurred.

1. Notification Event
2. Webhook
3. Workflow
4. Provider
5. Integration

To further understand this page, let’s have a look at what exactly each column means and the data they contain.

Description

Shows you the why the Alarm has been raised such as Invalid request format, Maximum sending rate exceeded etc.

Started

Shows when the alarm occurred for the first time. Ex - 1 hour ago, 2 days ago etc.

Last Occurrence

Shows when the alarm occurred for the last time. Ex - 1 hour ago, 2 days ago etc.

Occurrences

Shows the total occurrences of an alarm.

Severity

Shows the severity of the alarm such as High, Medium and Low.

Module

Shows in which module the alarm occurred.

Alarm Details

You can click any alarm to see the more granular information about each alarm.

The top left section will show you the summary of what you have seen the previous page.

The right hand section shows the trend line of the alarm occurred since it started.

The bottom section shows the sample log details of each occurrence of the alarm. Clicking each log details will take you to the sent logs page.

Status

Shows you the status of the notification event triggered.

Timestamp

Shows when the notification event is triggered

Template

Shows the template which is linked to the notification event triggered.

Notification Event

Shows the notification event which is triggered.

Destination

Shows the destination such as mobile no, email etc.