How to override email sender details

You can override details in your email in 2 ways.

1. Using API
2. Using Email editor

How to override sender details using API?

During the integration setup, you would have specified a ‘From_Email’ address. If you have multiple email addresses such as noreply@xyz.com, marketing@xyz.com, cs@xyz.com, and you wish to use the appropriate email address depending on the communication you send, you can dynamically assign values to From_Email. To achieve this, please follow the steps outlined below.

1

Define Default Email

Within the integrations popup, include ‘from_email’ as shown below. In this example, tech@fyno.io will serve as the default From Email if the provided email ID in the payload is not valid. If you prefer not to use the default email, simply specify ‘from_email’ in the respective field.

Adding a default ‘from_email’ is advisable to ensure uninterrupted communication.

2

Override Sender Details via API

In the Notification event payload, you need to pass the from_email as shown below. By doing so, the emails triggered via this notification event will go from ‘tech@fyno.io’.

Override Sender Details

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curl -X POST 'https://api.fyno.io/v1/<WorkspaceID>/test/event' \
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-H 'Authorization: Bearer <API_KEY>' \
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-H 'Content-Type: application/json' \
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-d '{
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    "event": "ReleaseNote",
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    "to": {
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        "email": "xyz@gmail.com"
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    },
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    "data": {
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        "name": "Rahul",
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        "key": "value"
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    },
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    "channel": {
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        "email": {
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            "override": {
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                “from_email": “tech@fyno.io"
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            }
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        }
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    }
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}'

How to override sender details in Email editor

To override the sender details configured in the Service Provider integration, follow the below steps

1Click ‘Enter From and CC/BCC details’ above the Subject line.

2You will see the sender details as shown below.

3Once you enter the sender details, it will look as shown.

4To override CC/BCC details, click the CC/BCC tab and enter the details as shown.

5Once you entered CC and BCC details, it will look like shown below