Skip to navigation
Core Features

Integrations Overview

Integrations connect Fyno to the providers you already use, so you can send notifications over any channel (SMS, Email, Push, WhatsApp, and more) from one place.

This page explains the core concepts behind integrations and walks you through sharing an integration setup with someone who holds the credentials.

Key concepts

ConceptWhat it means
ChannelThe method you use to reach your users, such as SMS, Email, Push, or WhatsApp.
ProviderThe company or service that delivers messages on a channel, such as Twilio or MSG91.
AccountA single set of credentials for a provider, added to your Fyno workspace.
Integration IDA unique, auto-assigned identifier for each account you add.

Channels

Channels are where every integration starts. A channel is the method of communication you use to reach your end users. Since relying on a single channel is rarely enough, Fyno supports multiple channels side by side.

Each channel has its own provider-specific setup guides, covered in the following sections.

Providers

Providers are the companies or services that deliver your SMS, Email, Push, and other messages. Depending on your business needs, you can connect one or more providers under each channel.

Providers are grouped under the channel they serve. Select a provider to add one or more accounts for it.

You can add up to 5 accounts per provider. For example, under the SMS channel, you can add up to 5 Twilio accounts.

Don’t see your provider listed? Reach out to us at support@fyno.io and we’ll do our best to help.

Integration ID

Every account you add receives an Integration ID. To find it, open the provider from the Providers listing page and select the account you added.

Integration IDs are assigned automatically by Fyno and cannot be edited.

Don’t have the credentials to set up an integration yourself? Generate a public integration link and share it with someone who does.

The person you share it with can complete the setup without needing access to your Fyno account. Once they finish, the integration appears in your workspace automatically.

1Open the required provider from the Providers listing page.
2

Under Accounts, click Add account.

Accounts panel with the Add account option

3

In the Add new account form, click Don’t have the credentials? below the ADD ACCOUNT button.

Add new account form with the Don't have the credentials? link

4

In the Share Integration URL pop-up, enter a name in the Custom Integration Name field.

Share Integration URL pop-up

5Click GENERATE URL.
6

Click COPY URL and share the link with the person who will complete the setup.

Public URL generated

A public link is valid for up to 48 hours from when it is generated, and expires as soon as the integration is added.

After you generate a link, the account appears in your Accounts list and updates once the setup is complete.

ActionWhat it does
COPY URLCopies the public link so you can share it again.
RE-GENERATE URLCreates a new link when the old one shows URL expired. The previous link stops working.
DeleteRemoves the account from the Public Integration Link section and invalidates its link.
VIEW DOCSOpens the setup guide for that provider.