Core FeaturesTemplatesExternal TemplatesSMS Templates

Create and Configure SMS Template

Go to → Templates → External → SMS → Create

Configure Template Content

Basic Details

FieldDescription
Template NameUnique name for internal identification.
DLT IntegrationDLT account where the template will be registered.
CategoryDefines the SMS use case (e.g., service, promotional, transactional) as specified on the DLT platform.
Template TypeThe classification of the template as defined by the DLT provider.

SMS Preview

The preview panel shows how the SMS will appear on a mobile device. You can:

  • Validate formatting
  • Check variable placement
  • Review message length

The system automatically calculates:

  • Character count
  • Number of SMS credits

Encoding and Credits

GSM-7 Encoding

  • 1 credit = 160 characters
No. of MessagesText CharactersUnicode Characters
1 SMS16070
2 SMS306134
3 SMS459201
4 SMS612268
5 SMS765—

Unicode Encoding

Unicode is automatically enabled when the message contains non-GSM characters.

Enable Unicode Message When:

  • Using regional languages.
  • Variables may contain Unicode text.