Core FeaturesIntegrationsSMS

Exotel

Before we get started, you will need to have an Exotel account already set up, along with SenderID and Templates configured.

1

Find the Provider

Navigate to the Integrations page. Under “SMS” section, click on the “Exotel” button..

2

Configure the Integration

In the pop-up, fill in:

  • Custom name: Provide a name that would help you identify the configured account in Fyno’s portal.

  • API Key: From your Exotel account, find “API Credentials” at the top of the application and click on it. On the new page, either click on Create an API Key or use an existing one that has already been created.

  • API Token: Corresponding to the API Key copied above, also copy and paste the API Token.

  • Account SID: From the same API Credential page, find the Account SID and paste the same on the Fyno Application.

  • Sub-Domain: From the same API credential page, find the subdomain and select an option:

    • api.exotel.com
    • api.in.exotel.com

  • Type of SMS: Choose the type of SMS you intend on triggering

    • Transactional
    • Transactional_opt_in
    • Promotional

  • Sender/Header: Enter the Sender ID that you want to use.

  • Entity ID: Enter your DLT registered Entity ID.

3

Complete the Integration

Click on “Add Account” once done, and you are all set!

Message Delivery Status

Exotel does not provide the status of the message by default. You will need to speak with your Exotel Account Manager to help get this configured.

Once the above integration is complete, the status of the notification, which will be shared by Exotel will be displayed in the logs, when you click on it, under the Delivery tab.