Suppression List
A suppression list is a list of destinations (users) that you do not want to send notifications because sending to these destinations will hurt delivery rates.
For example, users whose emails have bounced, those without WhatsApp who cannot receive messages, those with incorrectly captured mobile numbers preventing them from receiving WhatsApp or SMS, and users who have complained about excessive notifications and requested to stop sending any notifications to them will be placed on the suppression list. They will be excluded from any notifications triggered from Fyno.
How to create a Suppression List?
How to add users to Suppression List?
You can add users to Suppression list by:
- Distinct Id
- Destination.
Select Distinct Id if you manage User Profiles in Fyno. Otherwise, select Destination
Channels - If you choose Destination, you can add the below channels.
- SMS
- Push
- Web Push
- InApp
Time to Live (TTL) - You have the option to set the TTL (Time to Live) as ‘ever’ or customize it. If you opt for customization, you can specify the TTL ranging from a minimum of 5 minutes to a maximum of 90 days.
For example, if you want to exclude a destination 
abc@gmail.com
from receiving any email notifications for a period of 30 days as their email has bounced, it can done as shown below. 