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SMS - Save as Draft vs Send for Approval

When your SMS template is ready, use the buttons at the top of the editor. Save As Draft keeps it in Fyno, and Send To Provider submits it to your DLT integration for approval.

Save As DraftSend To Provider
Where it goesStays in Fyno. Nothing is sent to DLT.Submitted to the selected DLT integration.
Can you edit it?Yes, at any time.No, it’s locked while it’s under review.
Can you use it to send SMS?No.Yes, once DLT approves it.
Use it whenThe content is still being reviewed or isn’t final.The template is complete and ready for DLT approval.

Save as Draft

Click Save As Draft. The Template Saved pop-up confirms the draft was saved. Click Done to close it.

Send for approval

Click Send To Provider to submit the template to your DLT integration. The template is locked while DLT reviews it. Its status is updated in Fyno when the template is synced, and once it’s approved, you can use it to send SMS.

If template approvals are enabled in your workspace, Send To Provider needs an additional approval step. Choose from your designated approvers, who review the template before it’s sent to the provider. See Create an Approval Request for the steps.

Template statuses

StatusWhat it means
DraftSaved in Fyno, but not submitted to DLT. It can’t be used yet.
PendingSubmitted to DLT and waiting for approval.
ApprovedApproved by DLT and ready to send messages.
RejectedNot approved by DLT.

Template list

Each template in the SMS templates list shows:

ColumnWhat it shows
Template NameThe name of the DLT template.
StatusIts current approval status.
Last SyncedWhen the status was last fetched from DLT.
DLT ProviderThe connected DLT integration.
TypeTransactional, Promotional or Service Implicit.