Core FeaturesIntegrationsWhatsApp

Route Mobile

Before we get started, you will need an active WhatsApp number as well as templates pre-configured in your Route Mobile account

1

Find the Provider

Navigate to the Integrations page. Under “WhatsApp” section, click on the “Route Mobile” button.

2

Configure the Integration

In the pop-up that appears, fill in:

  • Custom name: Provide a name that would help you identify the configured account in Fyno’s portal.
  • Username: Provide the username that you use to sign into your Route Mobile Account.
  • Password: Provide the password that you use to sign in, corresponding to the same Route Mobile account
3

Complete the Integration

Click on “Add Account” once done, and you are all set!

Message Delivery Status

While Fyno has the capacity to track the notification delivery status, Route Mobile requires a manual update of the Fyno Callback Endpoint in order to receive these reports. To update the Callback manually follow these steps:

1Log in to your Route Mobile account.
2Navigate to the Profile Management section within your WhatsApp settings.
3Enter Delivery callback URL (you will get it from Route Mobile integrations popup) into the designated Callback URL field.