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CHAT

Smart customer event alerts across your favorite chat platforms

Fyno helps you to notify internal teams about critical customer events instantly. Create sophisticated workflows to route notifications, automate announcements, and streamline team communications - all without complex coding or constant maintenance.

chat flow

Works with world’s leading business messaging platforms

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Exime
Associate PM, Eximpe
The best way to manage your notifications and more
The ease of integration. It's a very powerful yet at the same time it is very easy to integrate. We have fully moved out email, WhatsApp and sms notifications to Fyno...
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Key benefits

Intelligent team notifications

Route critical customer events to the right teams instantly. Notify sales about new leads, alert support about urgent requests, and keep product teams updated on user feedback - all through smart, customizable routing flows.

chat flow

Streamlined community management

Automate announcements and responses for your Discord communities. Keep both private and public groups engaged with timely, relevant updates without constant manual intervention.

discord and fyno

Cross-platform consistency

Manage notification templates and workflows for Discord, Slack, or Microsoft Teams along with other communication channels - all from a single location.

chat templates

Orchestrate multi-channel messaging effortlessly

Modify notification rules, add new team segments, or switch platforms without touching your product's code. Fyno's unified API makes it easy to evolve your communication strategy as your team grows.

chat workflow

Unlock multi-channel integration with Fyno

Meta Tech Partnership is just icing on the cake. If you have Fyno, you can integrate with 8 channels and 50+ providers without any additional engineering efforts.

Other chat features we love

routing

Smart routing

Direct notifications to specific channels or team members based on customer actions, request types, or other custom criteria.

push

Interactive notifications

Create rich, actionable alerts with buttons and dropdown menus, allowing teams to respond quickly from within a chat.

analytics

Intuitive analytics

Track team response times, engagement rates, and other key metrics to improve your internal communication processes.