Omni-channel communication management for
policy holders
Fyno consolidates the messaging universe, bringing channels, vendors, logic, templates and teams, to achieve enterprise outcomes.
Leverage modern channels to deliver an enhanced customer experience
Use the combined power of Fyno WhatsApp flows/RCS to create app-like experiences for getting an insurance quote application, making renewal payments, downloading the policy document, etc.
Streamline every aspect of policyholder communication with Fyno
All your channels and vendors on one single platform
Consolidate all your channels, providers, and templates in one place. Switch providers and introduce new channels within minutes. No engineering effort needed.
Works in sync with your core systems
Connect all your communication channels with your existing insurance systems through our single API. No complex coding, no infrastructure changes. Deploy new communication workflows in hours, not months.
Say yes to all regulatory guidelines
Easily adhere to all the communication guidelines. Comply with templating rules, protect PII data and respect DND hours.
Enterprise-grade security and compliance
Maintain complete audit trails of every customer interaction. Track consent, manage user preferences, and ensure compliance across channels.
Built with enterprise controls and flexibility for seamless collaboration
Multi-tenancy
Have dedicated workspaces for distinct teams and projects. Get workspace wise visibility of communication usage and reports.
Role based access control
Define role of your team members so that they can access what they need. Choose from developer, support and admin roles for better control.
Approval flows
Build accountability with approval flows. Let critical changes be reviewed inside the platform with audit logs.
Unlock multi-channel integration with Fyno
Other key benefits
Preference management
Savings in communication costs
Auto scaling
Looking for other industry-specific use cases?
Check out our blog!
Ready to transform your
insurance communication?
There’s a smarter way to manage your notifications without using valuable engineering time.
Launch your app with best-in-class notification inbox with Fyno.
