FYNO connect

Securely automate communication operations (now with AI)

Fyno connect ingests events from your databases or Kafka, segments users, triggers messages via Fyno Cloud, and now includes an AI agent layer to help automate every step.

“Fyno helps us eliminate the need to keep changing our code to send out notifications.”
Subhangini Thithima
Associate Product Manager

Deliver messages powered by customer behaviour and demographics

SOMETHING

Create user cohorts directly from your database

No third-party CDPs. No data duplication. Fyno Connect links directly to your Postgres, Snowflake, MongoDB, Athena, or any warehouse.

Visual + AI-based builder

Native SQL support

Works across structured DBs and warehouses

No pipelines or sync jobs needed

Industries

Intelligent comms hub

A complete multi-channel messaging stack, with no-code intelligence and cloud-grade reliability.

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Businesses love us

The customer communications hub that enterprise teams love

99.99%
Uptime
30%
Reduction in costs
95%
Engineering time saved
Industries

Agentic AI Layer

NEW

Automate cohort creation, campaign setup, and configuration, just by describing what you want.

Write cohort queries in natural language

Validate segment logic, catch anomalies

Configure campaigns with auto-selected timing, fallback, and throttling

Suggest improvements based on previous performance and channel usage

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Industries

How it works

Give users granular control over how and where they receive notifications:

01
Deploy Fyno connect in your infrastructure

Runs securely inside your private cloud or VM.

02
Ingest triggers or build cohorts

Pull from Kafka streams or run DB queries. Let AI help configure campaigns.

03
Configure the template

Define delivery logic, channel mix, templates, and schedules.

04
Reconcile every message

Monitor what was triggered, processed, and delivered, with complete visibility.

BANKING USE-CASES

Catch & dispatch layer

Unify all your communication triggers across applications. Fyno Connect lets you integrate multiple systems.
Database polling

Legacy or internal apps write to a shared trigger table

Connect polls, validates, and dispatches via Fyno Cloud

Ideal for campaign or batch messaging use cases

Kafka streaming mode
Preferred

Real-time events are streamed from apps/services

Connect acts as consumer, deduplicates, rate-limits, & enriches

Ideal for OTPs, transactional alerts, escalation flows

BANKING USE-CASES

Marketing & automation, on your fingertips

Power your marketing campaigns without MarTech overhead. Fyno Connect enables secure, self-hosted marketing automation - no CDPs, no ETLs, no sync logic.

Onboarding sequences

Loan and policy renewals

Nudges for abandoned journeys

Monthly invoices and reminders

Seasonal and segment-specific offers

Live segments on real-time data
Omni-channel campaigns
No pipeline maintenance
All logic runs on your infra
something

Reconciliation engine

The observability layer you need to track vendor & channel performance, stay compliant and gain complete transparency in your communications

Template Editor

Built for BFSI, Lending, Insurance and regulated industries

Fyno connect gives you enterprise-ready control and compliance from day 1

Self-hosted deployment (no data leaves your infra)
PII-safe by design (reads, doesn’t store)
Works with internal networks, core systems, and secure DWHs
Designed for audit trails, SLA guarantees, and security reviews
No reliance on cloud-based orchestration or CDPs
A messaging stack your CISO will approve and your ops team will love.

While you’re still here, check out some other features!

Quality assurance

Build frictionless banking experiences within messaging apps

Meet your customers where they are. Create app-like experiences in messaging apps like WhatsApp and RCS using Fyno's no-code platform - all while keeping your existing APIs unchanged.
Quality assurance

The most powerful notification center for your app

A plug-and-play socket based SDK for your app with real-time delivery, intelligent digesting, and secure in-app OTP support.
Quality assurance

Build trust through intelligent preference management

Give your customers the power to choose how they want to hear from you. With Fyno, you can easily manage consent and user preferences across all channels.