Core FeaturesTemplatesExternal TemplatesCreate a WhatsApp template from Fyno

Create an Authentication WhatsApp template

You can create a WhatsApp template with Authentication as category, if you want to send messages such as OTP through WhatsApp.

You can send an authentication code in 3 different ways:

  1. Zero tap auto-fill (Use it if you are sending OTP to mobile apps)
    • By selecting zero-tap, It’s your responsibility to ensure that your customers expect that the code will be automatically filled in on their behalf when they choose to receive the zero-tap code through WhatsApp.
  2. One tap auto-fill (Use it if you are sending OTP to mobile apps and mobile browser)
  3. Copy code

How to configure an Authentication template?

1

App Setup

  • Package name - This is your mobile app package name.
  • App Signature hash - This is the signature you used to submit your mobile app to Play store/App store
2

Button text

Buttons are still needed for the backup code delivery method even when zero-tap is selected.

  • Auto Fill - This is the default label used. You can override with any other text.
  • Copy Code - This is the default label used. You can override with any other text.
3

Additional Configuration

  • Add security recommendation - If you select this option, the text ‘For your security, do not share this code.’ will be added to your message.
  • Add expiry time for code - After the code has expired, the auto-fill button will be disabled