Core FeaturesIntegrationsRCS

RCS Sinch Integration

Before getting started, ensure you have a Sinch account with RCS enabled.

Note: All required integration details will be provided by the Sinch team upon request. The API credentials used here are different from your Sinch account login credentials.

1

Find the Provider

Navigate to the Integrations page. Under the RCS section, click on the Sinch option.

2

Configure the Integration

In the pop-up, fill in the following details:

  • Custom name: Provide a name to help you identify this account within the platform.
  • Username: API username provided by Sinch.
  • Password: API password provided by Sinch.
  • App ID: The application ID shared by Sinch for your RCS setup.
  • Project ID: The project ID associated with your Sinch account.
3

Update Account and Run Test

  • Update Account: You can edit and update your details here.

Note: Fields that are greyed out cannot be modified.

  • Run Test: Use this option to test the integration and verify that the saved configuration is correct.
4

Complete the Integration

Click on Add Account once all required fields are filled in. Your Sinch RCS account will now be successfully configured.