Filters within the sent logs page help you seamlessly sift through all the logs that have been generated for all the notifications that have been triggered through the Fyno App.
To understand how to use the filters, let’s have a look at the categories within filters.
“Date Range” allows you to specify the time frame for which you want to view the logs.
You can select one of the provided options, which are:
The “Search” option allows you to look for individual Messages or Request IDs, which you would have received for a notification. Read more about Message ID and Request ID. This is crucial to do individual debugging and trace a notification
“Destination” in this context is the end destination of the notification that has been triggered via Fyno’s event.
The destination may be anything from a phone number to an email ID to an alpha-numeric ID to your User Profile Distinct ID, depending on the channel the notification has been triggered through.
The “Templates” search option allows you only to select from a drop-down, which displays all the templates that you have created in the “Templates” section
“Channels” search option allows you to narrow down the view of the logs to a certain channel of your choice. This may be:
This is a great way for you to club and view your logs channel-wise, regardless of the providers that actually executed the notification.
“Providers” allows you to filter the logs that you have generated on the Fyno App by the provider that has been used, regardless of the channel being used for the notification.
A really good use case where the “Providers” filter would really come in handy is when you want to check the monthly reports for a particular provider, to reconcile and close the billing aspects with them.
The “Account Name” search option allows you to isolate a specific account within a service and provider and have a view of the notifications sent specifically via that account only.
This comes in handy when you create multiple accounts under a single provider in a channel. These kinds of scenarios are seen when notification services are used by multiple departments in a single company and for the sake of traceability, each department has a separate account created.
Filtering by the “Event Name” field allows you to see all the notifications sent across by an Event that was created.
This means that regardless of the channel or provider that was used if any or all of the providers and channels were configured in the event, the details will be shown for all the notifications that were triggered.
The Placeholders search option allows you to search for logs with a placeholder you have used within the message body of your notification.
You can select the “Status of your notification as a filter to narrow down your search. The statuses that you can choose from are:
This filter is particularly helpful when you want to have a bird’s eye view of only failed statuses to help debug and solve them.